Quality Manager

Resonetics; Nashua (NH); On-site; USD 96,000 - 142,000; Full time

Job summary

Resonetics is seeking a Quality Manager to lead site quality and regulatory efforts for contract manufacturing of medical device components. This role interfaces with customers and the supplier quality organization, supports laser micromanufacturing transitions, and drives Lean Six Sigma, process validation, and ISO compliance.

The position requires 8+ years in quality engineering within medical devices, strong leadership, and hands-on experience with audits, MS Office/Minitab, and technical

Qualifications

• 8+ years of experience in a Quality Engineering role for medical device manufacturing or equivalent.
• Proven ability to lead a team of Quality Engineers.
• Experience leading audits.
• Strong technical writing and communication skills.
• Working knowledge of statistical software and/or Minitab.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Liaise with customer quality personnel to resolve issues and customer complaints.
• Monitor and disseminate customer quality report cards.
• Generate process deviations, validation protocols and reports.
• Create Customer Change Notices.
• Troubleshoot production and PDP processes.
• Lead development of metrology equipment.
• Develop and maintain quality/control plans.
• Develop PFMEAs (Process FMEA).
• Specify metrology equipment and conduct Gage R&R studies.
• Resolve Corrective and Preventive Actions.
• Develop quality procedures and train personnel.
• Approve nonconformance disposition.
• Analyze production and validation data.
• Participate in continual improvement projects.
• Supervise quality engineers, technicians, inspectors, and specialists on site.

Skills

Quality Engineering

Team leadership

Audits

Technical writing

Minitab

Education

Bachelor's degree

Tools

Minitab

Job description

Overview

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.

Overview

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.

The Quality Manager provides customer- and factory-facing quality support for contract manufacturing of medical device components at a specific Resonetics site. The position includes managing the interface between Resonetics and customers’ supplier quality organization, assisting with transition and sustaining of laser micromanufacturing processes, and support for supplier quality management.

This role will act as the lead person for a manufacturing site for all Quality and Regulatory matters, and supervises other quality personnel on site.

The Quality Manager position uses Quality Engineering techniques including: Problem solving using Lean Six Sigma methodology, Process Validations, Process Development and optimization, Gage R&R, reducing dependence on inspection, and ISO compliance.

Join Resonetics and be part of a team that’s redefining medical device manufacturing. If you’re passionate about innovation and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities

• Liaising with customer quality personnel to resolve issues and Customer Complaints.
• Monitoring and disseminating customer quality report cards.
• Generating process deviations, validation protocols and reports.
• Generating Customer Change Notices.
• Assisting with troubleshooting of production and PDP processes.
• Leading development of metrology equipment.
• Developing and maintaining quality/control plans.
• Developing PFMECAs.
• Specifying metrology equipment.
• Conducting Gage R&R studies.
• Resolving Corrective and Preventive Actions.
• Developing Quality Procedures and ensure training of personnel.
• Approving Nonconformance disposition.
• Analyzing production and validation data.
• Working on continual improvement and process assessment projects as assigned.
• Supervising quality engineers, technicians, inspectors, and specialists on site.

Required Qualifications

• 8+ years’ experience in a Quality Engineering role for a medical device manufacturer and/or start-up company, or equivalent engineering experience.
• Strong experience leading a team of Quality Engineers.
• Previous experience leading Audits.
• Demonstrated technical writing and communication skills.
• Working knowledge of Statistical software and/or Minitab.
• Bachelor’s degree or equivalent experience.

Preferred Qualifications

• CMQOE, CQE and/or Six Sigma Green or Black belt.
• BS degree; Physics, Optics, Mechanical, Chemical, Plastics preferred.
• Experience with ISO 13485.

Physical Demands

• Position may include up to 10% domestic and international travel.

Compensation

The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $96,000-$142,000.

Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.