Quality Manager

Lakeside Recruiting Solutions; Menomonee Falls (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Lakeside Recruiting Solutions in Wisconsin seeks aQuality Manager to lead the quality program, ensuring ISO and customer requirements are met. You will direct the QMS and coordinate with production, engineering, and suppliers to maintain first-pass yield and robust control plans.

You will champion corrective actions, train inspectors, and oversee PPAP, PFMEA, and APQP activities, with occasional travel as needed.

Qualifications

• Bachelor’s degree in engineering or related field; equivalent experience may be considered.
• 5+ years as Quality Manager in a machining/manufacturing environment.
• Working knowledge of ISO or IATF Quality System; Lead Auditor training preferred.

Responsibilities

• Lead and continually improve the Quality Management System (QMS).
• Ensure compliance with ISO 9001 and customer-specific quality standards.
• Develop and maintain control plans, inspection criteria, and documentation (PPAP, APQP).
• Lead root cause analysis and corrective action activities (5 Why, fishbone, 8D).
• Monitor quality metrics (scrap, rework, defects, cost of quality).
• Collaborate with production, engineering, maintenance to reduce variation.
• Oversee inspections and metrology calibration activities.
• Lead customer quality communications and supplier quality management.

Skills

Quality Management

Root Cause Analysis

Process Improvement

Cross-functional Leadership

Education

Bachelor’s Degree in Engineering/Quality/Manufacturing/Industrial Technology

Tools

Gage R&R

CMM inspection

SPC

APQP

PFMEA

Job description

The Quality Manager will plan, coordinate, and direct the quality control program designed to ensure products are consistently manufactured in accordance with established ISO requirements, customer requirements, and other applicable regulations and standards.

RESPONSIBILITIES

• Lead, maintain, and continually improve the company’s Quality Management System, including procedures, work instructions, inspection plans, quality records, and audit readiness.
• Ensure compliance with applicable customer, industry, and certification requirements, including ISO 9001 and other customer-specific quality standards as required.
• Develop and maintain control plans, inspection criteria, process validation requirements, first article inspection documentation, and production part approval documentation as applicable.
• Lead root cause analysis and corrective/preventive action activities using tools such as 5 Why, fishbone analysis, 8D, mistake-proofing, and structured problem solving.
• Monitor quality performance indicators including scrap, rework, customer complaints, internal defects, process capability, first-pass yield, and cost of poor quality.
• Partner with production, engineering, maintenance, and operations leadership to resolve quality issues, improve process capability, and reduce variation.
• Oversee incoming, in-process, and final inspection activities to ensure parts conform to drawings, specifications, tolerances, and customer requirements.
• Support and improve metrology systems, including gage calibration, measurement system analysis, Gage R&R, CMM inspection, hand measurement tools, and fixture validation.
• Lead customer quality communications, including complaint response, corrective action reporting, containment plans, and quality performance reviews.
• Manage supplier quality performance, incoming material issues, supplier corrective actions, and supplier development activities as needed.
• Facilitate, develop and implement PPAP, SPC, PFMEA and APQP activities.
• Train, coach, and develop quality inspectors, technicians, auditors, and production employees on quality standards, inspection methods, defect recognition, and process controls.
• Occasional travel may be required for customer visits, supplier visits, training, audits or other business needs.

QUALIFICATIONS

• Bachelor’s Degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related field; equivalent experience may be considered.
• 5+ years of experience as a Quality Manager in a machining manufacturing environment
• Working knowledge of the ISO or IATF Quality System as well as ISO Lead Auditor training experience preferred.