Quality Manager

Prysmian; Lincoln (RI); On-site; USD 97,000 - 145,000; Full time

Job summary

Prysmian is a global leader in energy and telecom cable systems, seeking a Quality Manager for the North America I&C quality function. You will manage QA programs, drive continuous improvement, and ensure ISO 9001 compliance at the plant while coordinating with customers and external auditors.

Reporting to the NA I&C Quality Manager and Plant Manager, the role emphasizes strong data-driven leadership, testing oversight, and effective communication with internal and external stakeholders.

Qualifications

• Must have experience in Quality Assurance techniques and Lean Sigma tools.
• Strong attention to detail while managing the bigger picture.
• Must motivate and drive continuous improvement.
• Excellent written and oral communication skills.

Responsibilities

• Develops and implements Quality Assurance and Continual Improvement programs.
• Supports the plant’s Continuous Improvement program.
• Manages and directs required testing throughout all processes.
• Provides analyzed data reports to support the plant.
• Recruits quality assurance associates and trains them to procedures.
• Responsible for the Quality Management System and external audits.
• Interfaces with customers and regulatory inspection representatives during audits.
• Investigates field issues and customer returns to ensure corrective action.

Skills

Quality Assurance

Lean Six Sigma

Leadership

Analytical thinking

Communication

Education

BS degree in quality assurance or engineering

HS Diploma with relevant experience

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

Compensation

The typical base salary range for this role is $97,000 - $145,000. Actual placement within this range will be determined by factors such as relevant experience, education, skills and geographic location.

Make Your Mark at Prysmian!

Position Summary

Accountable to the North America I&C Quality Manager and Plant Manager, the Quality Manager position is responsible for managing, implementing, and facilitating Quality Assurance and supporting Continuous Improvement programs within the plant. In this function, the Quality Manager assures that all products produced and shipped conform to the applicable specifications and quality levels established by Prysmian and the customer. As part of the Plant Management Team, the Quality Manager is also responsible for ensuring the plant meets its stated business objectives. The Quality Manager also maintains the plant’s ISO 9001 accreditation and effective contact with customers and external accreditation representatives.

Principal Functional Responsibilities

• Develops and implements, as necessary, Quality Assurance and Continual Improvement programs to ensure effective ongoing product quality.
• Supports the plant’s Continuous Improvement program.
• Manages and directs required testing throughout all processes.
• Provides analyzed data reports as necessary to support the plant.
• Recruits quality assurance associates, as appropriate, and provides the necessary training so that their work is in accordance with stated procedures.
• Responsible for the Quality Management System and external audits.
• Interfaces with customers and regulatory agency inspection representatives during plant visits and scheduled audits (UL, ETL, ABS, Etc.).
• Investigates field issues and customer returns, as necessary, to ensure effective corrective action is taken to prevent reoccurrence.
• Ensures effective operation of the plant as a member of the Plant Management Team.
• Provides effective communication to internal and external customers on matters relating to quality.

Key Requirements

• A results-driven individual who has demonstrated an ability working in a high-performance manufacturing environment.
• Proven experience in Quality Assurance techniques and Lean Sigma tools.
• Must have good attention to details but be able to manage the bigger picture.
• Must be able to manage multiple, complex tasks and deal easily with often conflicting priorities on a day-to-day basis.
• Must be able to motivate, communicate and drive continuous improvement.
• Solid planning, leadership and administrative skills
• Good written and oral communication skills
• Critical thinker, with excellent analytical abilities.
• High energy demonstrates urgency and fast pace.
• Good understanding of business principles and practices.

Desired Background

• 2+ years’ experience in quality engineering working in manufacturing environment.
• Supervisory skills in a team-based environment.
• Sound computer skills, comfortable with a variety of software applications.
• Experience in a manufacturing environment.
• Wire and cable experience a plus.
• Rubber manufacturing a plus.
• Six Sigma certification a plus.
• ASQ Certification a plus.

Education

• BS degree in quality assurance, engineering or related practical science: with a strong foundation in the application of quality and Lean Six Sigma tools and techniques.
• HS Diploma with equivalent / relevant experience will be considered in lieu of a degree.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian’s commitments.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at [e-mail].