Quality Manager

Forte Opening Solutions; Jefferson City (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Forte Opening Solutions is seeking a Quality Manager to oversee quality procedures in Jefferson City, Tennessee. This role involves establishing standards, mentoring a team, and supporting continuous improvement initiatives within the manufacturing process.

The ideal candidate will have a Bachelor’s degree in engineering and experience leading quality systems. You will drive efficiency and mentor others in quality management practices, contributing to our culture of excellence and collaboration.

Qualifications

• Minimum four years' experience leading a quality management system.
• Experience in a QMS environment, preferably in implementation stages.

Responsibilities

• Devise and establish quality procedures and standards.
• Support approval, monitoring, and follow-up of external suppliers.
• Drive continuous improvement in waste reduction and efficiency.

Skills

Basic quality system knowledge

Use of quality / Six Sigma tools

Strong lean advocate

Education

Bachelor’s degree in engineering or associate degree plus experience

Six Sigma or lean GB certification

Certified quality manager or certified quality auditor/engineer certification

Job description

At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities. We empower our employees to shape the future of our industry. Join a team where craftsmanship meets cutting‑edge technology, and where your ideas can open new doors. Together, we build not just products, but a culture of excellence and collaboration.

Responsibilities

• Devise and establish facility’s quality procedures, standards, and specifications to ensure that manufacturing or production processes meet industry standards
• Review customer requirements and make sure they are met
• Review, disposition, and address customer claims, including customer‑facing communication
• Support and facilitate approval, monitoring, and follow up of external suppliers alongside supply chain team members
• Drive continuous improvement in waste reduction and efficiency improvements by facilitating cross‑functional specific issue and trend data review discussions and providing suggestions and support for improvements
• Drive improvement through direct project ownership
• Define and refine procedures in conjunction with operating staff
• Manage document control process
• Develop performance monitoring process and metrics
• Monitor performance by gathering relevant data and producing statistical reports
• Lead weekly and monthly quality review processes
• Mentor direct reports as well as other leaders in use of problem‑solving and improvement tools (RCA, Kaizen, A3, LPA, Control Plan, Standard Work, FAI)
• Ensure the company is working as effectively as possible to keep up with competitors
• Lead a team of quality engineers and technicians
• Provide change‑management support for process and product testing and changes, including being site representative in the global change review process
• Mentor goal setting based on performance for direct reports and quality metrics
• Support production needs during times of sparse supervisory coverage
• Lead facility tours as needed
• Support new hire onboarding process

Qualifications

Knowledge/Skills/Abilities

• Basic quality system knowledge (Document Controls, process audits, SPC, sampling plans)
• Demonstrated use of quality / Six Sigma tools
• Strong lean advocate, highly comfortable with lean systems, lean management and standard work

Qualifications

• Bachelor’s degree required, preferably in the engineering field (or associate degree plus four years practical experience)
• Six Sigma or lean GB certification highly desired
• Certified quality manager (CQM) or certified quality auditor/engineer certification from ASQ desired
• Minimum of four years’ experience leading a quality management system and/or team
• Experience operating in a QMS environment, preferably with experience in the implementation stages