Quality Manager

Insight Global; Hampstead (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global's client in New Hampshire seeks an experienced Quality Manager to lead the Quality Control Department and ensure products meet customer specs. You will oversee visual, functional and dimensional inspections of finished parts, ensuring adherence to internal and external standards.

You will establish and maintain the Quality Management System, supervise inspectors, coordinate calibration, and drive improvement initiatives to support the plant's planned 2x growth over the coming year.

Qualifications

• Must have a Bachelor's degree in quality, engineering or related discipline.
• 5+ years of experience in manufacturing quality assurance.
• Motivated and forward-thinking.
• Grow the plant 2x in the next year; drive that growth.

Responsibilities

• Maintains strong customer relations and ensures high-quality customer service by effectively addressing and resolving quality concerns.
• Establishes and maintains the Quality Management System.
• Maintains Operation Specification Documentation System and Calibration System.
• Leads the team to assure compliance with external certifications.
• Plans and coordinates sequencing and timing of finished part inspections. Assess the number of inspectors needed to complete inspections in accordance with product requirements.
• Directly supervises Quality employees providing on-the-job training to employees, assigning work, offering functional guidance, and conducting reviews of work performance on a continuous basis.
• Follows established Quality Assurance Standards and Inspection procedures to conduct visual inspections of finished parts to identify defects.
• Initiates requests for, documents, and follows up on corrective actions.
• Carries out supplier quality surveys and audits and monitors supplier performance.
• Responds to customer quality surveys and supervises customer quality audits.
• Directs contacts with all commercial and government agency inspectors.
• Maintains written and verbal communication with customers and suppliers regarding quality-related matters.
• Reviews customer documentation identify and address quality-related issues.
• Ensures that all Sensience policies and procedures, including those related to employment, safety, employee relations, equal opportunity, and other company-sponsored programs, are effectively communicated to and adhered to by all employees.
• Understand, follow, promote and enforce all company policies and safe work practices.
• Immediately report any unsafe acts, conditions, or accidents to their supervisor.

Skills

Quality Assurance

Manufacturing

Education

Bachelor's Degree in Quality, Engineering or related discipline

Tools

Inspection equipment

Job description

• Bachelor’s Degree in Quality, Engineering or related discipline
• 5+ years of experience with manufacturing quality assurance
• Motivated and foreword thinking
• Looking to grow this plant 2x over the next year, this person will be driving that growth

Nice to Have Skills & Experience

• Prior experience with Inspection equipment, microscopes; magnifying lenses; drop indicators, micrometers, veniers, leak detectors, scales, gauges, optical measuring equipment copy machine; hand tools.
• Applicable certifications (ISO/Six Sigma)
• Prior experience working in an ITAR environment

Job Description

A Client of Insight Global is looking to bring on a Quality Manager that will work closely with the Plant Manager to lead the Quality Control Department to assure products meet or exceed customer specifications. Scope of work involves visual functional and dimensional inspection of finished product to assure meeting established internal and external standards.

Position Responsibilities

• Maintains strong customer relations and ensures high-quality customer service by effectively addressing and resolving quality concerns.
• Establishes and maintains the Quality Management System.
• Maintains Operation Specification Documentation System and Calibration System.
• Leads the team to assure compliance with external certifications.
• Follows the schedule established by Production Control, Manufacturing Work Orders, and drawings. Plans and coordinates the sequencing and timing of finished part inspections. Assess the number of inspectors needed to complete inspections in accordance with product requirements.
• Directly supervises Quality employees providing on-the-job training to employees, assigning work, offering functional guidance, and conducting reviews of work performance on a continuous basis.
• Follows established Quality Assurance Standards and Inspection procedures to conduct visual inspections of finished parts to identify defects.
• Initiates requests for, documents, and follows up on corrective actions.
• Carries out supplier quality surveys and audits and monitors supplier performance.
• Responds to customer quality surveys and supervises customer quality audits.
• Directs contacts with all commercial and government agency inspectors.
• Maintains written and verbal communication with customers and suppliers regarding quality-related matters.
• Reviews customer documentation identify and address quality-related issues.
• Ensures that all Sensience policies and procedures, including those related to employment, safety, employee relations, equal opportunity, and other company-sponsored programs, are effectively communicated to and adhered to by all employees.
• Understand, follow, promote and enforce all company policies and safe work practices.
• Immediately report any unsafe acts, conditions, or accidents to their supervisor.