Quality Manager

CKS Packaging, Inc; Florida; On-site; USD 80,000 - 110,000; Full time

Job summary

CKS Packaging, Inc. is seeking a Quality Assurance Manager to lead the Quality and Food Safety System, ensuring HACCP compliance and readiness for audits. The role directs corrective actions, data-driven quality improvements, and liaison activities with customers on quality issues.

The candidate will oversee QA programs, coordinate internal and third-party audits, and maintain a robust sanitation and regulatory framework across the facility and storage areas, with focus on food safety standards.

Responsibilities

• Serves as the primary contact for all Quality, Food Safety, and Regulatory issues.
• Develops implements and manages the Quality and Food Safety System.
• Develops, maintains and ensures compliance of a qualified HACCP program.
• Coordinates all internal, 3 rd party and regulatory audits.
• Ensures the effectiveness of the Master Sanitation and Pest Control programs for the facility and any associated food grade storage areas
• Analyzes QA data to measure, assess, and improve product quality performance.
• Communicates compliance results to operating groups, ensures timely feedback and provides technical support to operate processes at target.
• Acts as quality liaison with customers for quality related issues, complaints and corrective actions.

Job description

• Serves as the primary contact for all Quality, Food Safety, and Regulatory issues.
• Develops implements and manages the Quality and Food Safety System.
• Develops, maintains and ensures compliance of a qualified HACCP program.
• Coordinates all internal, 3 rd party and regulatory audits.
• Ensures the effectiveness of the Master Sanitation and Pest Control programs for the facility and any associated food grade storage areas
• Analyzes QA data to measure, assess, and improve product quality performance.
• Communicates compliance results to operating groups, ensures timely feedback and provides technical support to operate processes at target.
• Acts as quality liaison with customers for quality related issues, complaints and corrective actions.
• Works with both internal and external customers to develop/execute qualification and validation protocols. Collect, summarize and publish all related quality data.
• Develops new product specifications and inspection plans as per customer requirements.
• Utilizes customer and consumer complaint data to identify root cause, then communicates and provides support to implement process/product improvements.
• Determines the disposition of all raw materials, packaging and finished product HOLD orders.
• Develops a Quality and Product Safety System that consistently meets regulatory, customer and third party audit requirements.
• Notify Supervision of any repairs or adjustments that are required.
• Performs and is acting In-House SQF Practitioner.
• Update and maintain monthly trending reports with regard to customer and consumer complaints, corrective actions, environment results and foreign material.
• Maintain SQF policies and forms.
• Write new SOP’s under the direction of the Director of QA.
• Assist with training Team Members on Allergen and all Preserved Identity of Foods on the production floor and the use of new SOP’s and forms.
• Assist with root cause investigations, Corrective Action/Preventive Action and related documentation.
• Run the Approved Vendor Program for all receiving and shipping functions as it relates to food quality and safety of raw materials and packaging materials.
• Collect all documents and maintain all data for corrective actions, specifications, Third Party Audits, HACCP and Letters of Guarantees.
• Maintain hazard analysis of ingredients and add new ingredients requested by R&D.
• Run the Contract Service Provider Program
• Assist with special research projects as it relates to food safety and food quality.
• Perform all duties necessary to meet SQF, CKS, and/ or Government requirements and standards as prioritized by CKS Packaging.
• Inform Management of ANY Food Safety or Quality issues or of any processes, which become noncompliant with specified requirements.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Validate any Food Safety or Quality changes.
• Controls further processing or delivery of nonconforming products in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the absence of immediate supervisor, will assume necessary operational and administrative duties.
• Provide leadership, direction and performance feedback for all direct reports including employee conferences, counseling session, disciplinary actions and annual performance reviews.
• Develops and revise product specifications as per customer requirements