Quality Manager

LyondellBasell Industries; Evansville (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Dental, Vision and Employee Assistance

401(k) Plan with Company Match of 6%

Retirement (Pension) Plan

Flexible Spending Accounts

Life, AD&D and LTD Insurance

Employee Stock Purchase Plan

Vacation and Holidays

Educational Assistance

Job summary

The Quality Manager will lead data-driven quality improvements at LyondellBasell Evansville Northbrook-5001, guiding quality systems, analytics, and cross-functional teams to meet customer expectations.

You will drive root-cause investigations, preventive actions, and customer-facing quality initiatives, partnering with site teams to sustain a culture of continuous improvement and operational excellence.

Qualifications

• 5+ years of quality experience.
• Technical leadership and supervisory responsibilities.
• Certified Quality Engineer (CQE) or Six Sigma Green Belt preferred
• Experience with ISO standards
• Strong data analysis and problem-solving skills
• Excellent communication and leadership

Responsibilities

• Ensure that the components of the Quality System are in place, maintained, and effective.
• Lead quality tools and process controls to reduce variation and improve performance.
• Act as a customer advocate, ensuring voice-of-customer feedback is translated into actionable improvements.
• Lead nonconformance and root-cause investigations using structured methodologies.
• Own the disposition process for nonconforming materials and associated decision-making.
• Authorize credits for non-conforming products at customer locations.
• Identify improvement opportunities through data analysis and partner with site teams to implement technical solutions.
• Coordinate and manage customer visits, audits, and quality-related communications.
• Respond to customer surveys, complaints, and inquiries with professionalism and urgency.
• Collaborate with corporate quality and other site quality professionals to implement site-level quality initiatives aligned with broader corporate goals.
• Provide leadership and technical guidance to site quality teams and lab technicians.
• Work with front-line supervisors to enhance quality ownership and improve team engagement.
• Contribute to the strategic development and deployment of quality goals and KPIs.

Skills

Quality leadership

Statistical analysis

Cross-functional collaboration

Problem-solving

Education

Bachelor's degree

CQE or Six Sigma Green Belt

Tools

Excel

Word

Statistical tools

Job description

Quality Manager

Location: Evansville, IN, US, 47725

Facility: EVANSVILLE NORTHBROOK-5001

Department: Quality - EVCOM

Division: Global APS

LyondellBasellis a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-yearlegacy that includes a Nobel Prize in Chemistry and our proprietaryMoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We\'readdressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Come Join an Inclusive Team

The Quality Manager will champion, support, and lead quality improvement initiatives that are data-driven, technical, and preventive in nature. This role plays a key part in monitoring the performance of quality systems and driving continual improvement in line with strategic quality goals. The Quality Manager works cross-functionally to ensure customer requirements are fully understood, met, and exceeded, while proactively identifying how these expectations evolve over time. A strong focus will be placed on statistical analysis, root cause investigation, and implementation of preventive solutions. This role contributes directly to developing and reinforcing a customer-focused and quality-driven culture #LI-RH1

A Day in the Life

• Ensure that the components of the Quality System are in place, maintained, and effective.


• Lead the application of quality tools, statistical methods, and process controls to reduce variation and improve product and process performance.


• Act as a customer advocate, ensuring voice-of-customer feedback is translated into actionable improvements.


• Drive and lead nonconformance and root cause investigations using structured methodologies.


• Own the disposition process for nonconforming materials and associated decision-making.


• Authorize credits for non-conforming products at customer locations (small to moderate financial impact).


• Identify improvement opportunities through data analysis and partner with site teams to implement technical solutions.


• Coordinate and manage customer visits, audits, and quality-related communications.


• Respond to customer surveys, complaints, and inquiries with professionalism and urgency.


• Collaborate with corporate quality and other site quality professionals to implement site-level quality initiatives aligned with broader corporate goals.


• Provide leadership and technical guidance to site quality teams and lab technicians.


• Work with front-line supervisors to enhance quality ownership and improve team engagement.


• Contribute to the strategic development and deployment of quality goals and KPIs.

You Bring This Value

Minimum Qualifications:

• High School Diploma or GED required; Bachelor\'s degree preferred


• 5+ years of quality experience


• Technical leadership and supervisory responsibilities


• Strong foundation in quality methodologies, statistical techniques, and problem-solving tools (8D, FMEA, Fishbone, 5 Whys)


• Certified Quality Engineer (CQE) or Six Sigma Green Belt preferred


• Excellent Computer Skills (Excel, Word, Statistical), and data analysis tools


• Demonstrated ability to influence cross-functional teams and interface effectively with all levels of the organization


• Excellent interpersonal, communication, and leadership skills

Preferred Qualifications:

• Experience with ISO

What We Offer

Why LyondellBasell?

Safety First: We\'re a safety-driven organization where your well-being is our top priority.

Grow With Us: We\'re passionate about your personal and professional development. Many of our Supervisors and Managers began their journey at the plant level—your growth is our success!

Innovate Together: Collaborate with a dynamic team to create smart, forward-thinking solutions that make a real impact.

Great compensation package:

• Dental, Vision and Employee Assistance Program


• 401(k) Plan with Company Match of 6%


• Retirement (Pension) Plan


• Flexible Spending Accounts


• Life, AD\'D and LTD Insurance


• Employee Stock Purchase Plan


• Vacation and Holidays


• Educational Assistance

LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here.

LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB\'s recruiting process, please email us at [e-mail].

Applicants must be at least 18 years old.