Quality Manager

Major Tool & Machine, Inc.; Decatur (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Major Tool & Machine, Inc. in Decatur, TX is seeking a Quality Systems Manager to uphold and enhance our QMS, ensure compliance, and drive continuous improvement in a precision machining environment.

You will lead internal and supplier audits, manage nonconformances, mentor a small quality team, and engage with key aerospace customers to review metrics and conduct FAIs. Strong GD&T/SPC and AS9100/NQA-1 knowledge are essential.

Qualifications

• Bachelor's degree in a technical field required.
• Minimum three years of quality engineering in fabrication/machining; eight years if substituting education.
• Experience with codes, standards, specs, inspection, and NDE.
• Strong GD&T, SPC, and quality software knowledge including PC-DMIS and Minitab.
• Familiarity with AS9100, ISO 9000, and NQA-1.

Responsibilities

• Develop, implement, and maintain quality control processes to meet specs and regs.
• Lead internal and supplier audits; prepare reports and corrective actions.
• Manage non-conformances, customer complaints, and vendor quality issues.
• Lead a small quality team; provide training and mentorship.
• Drive Lean Six Sigma and continuous improvement initiatives.
• Oversee QMS documentation and readiness for audits and reviews.
• Interface with key clients to review metrics and support FAIs.
• Monitor KPIs and report trends with actionable recommendations.
• Perform hands-on inspections with CMMs, micrometers, and optical comparators.

Skills

GD&T

SPC

PC-DMIS

Minitab

NQA-1/AS9100

Education

Bachelor's degree in technical field

High school diploma + 9+ years quality experience

Tools

Exostar platform

Job description

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Quality Manager

Full Time Decatur, TX, Decatur, TX, US

7 days ago Requisition ID: 2560

We are a dynamic precision CNC machining and assembly operation located in Decatur, TX. We are dedicated to delivering high-quality machined components for the aerospace industry. Our valued customers include industry leaders such as Lockheed Martin, SpaceX, and BAE Systems. We pride ourselves on our commitment to excellence, innovation, and precision in every project, operating in a fast-paced environment where quality is paramount.

Position Summary

The Quality Systems Manager supports and enhances the organization’s Quality Management System (QMS) to ensure compliance, operational effectiveness, and continuous improvement. This role is responsible for maintaining the integrity of the quality manual and associated procedures, overseeing the corrective action (PCAR) system, leading internal and external audits, and ensuring organizational adherence to applicable industry standards. The position also drives QMS training initiatives and promotes a culture of quality throughout the organization.

Key Responsibilities

• Develop, implement, and maintain robust quality control processes, including inspection protocols, testing procedures, and documentation to meet customer specifications and regulatory requirements.
• Lead internal and supplier audits to ensure adherence to aerospace standards, customer contracts, and government regulations; prepare detailed reports and corrective action plans.
• Manage the resolution of non-conformances, customer complaints, and vendor quality issues, collaborating cross-functionally to implement root-cause analysis.
• Oversee a small quality team providing training, mentoring, and performance guidance while jumping in to support daily operations as needed.
• Drive continuous improvement initiatives, such as Lean Six Sigma projects, to enhance process efficiency, reduce defects, and optimize scrap rates in our CNC machining and finishing operations.
• Manage QMS documentation: procedures, work instructions, and calibration records, ensuring readiness for certification audits and customer reviews.
• Interface directly with key clients (e.g., Lockheed Martin, SpaceX, BAE) to review quality metrics, discuss requirements, and facilitate engineering reviews and first-article inspections (FAIs).
• Monitor key performance indicators (KPIs) like first-pass yield, and audit findings, reporting trends to leadership with actionable recommendations.
• Perform hands-on inspections as needed using tools like CMMs, micrometers, and optical comparators to verify dimensional accuracy and surface finishes.
• Ensure a safe and compliant work environment by enforcing quality-related safety protocols and staying current on industry best practices.

Qualifications – Education & Experience

• Bachelor’s degree in a technical field required (High school diploma with a minimum of nine years of quality-related experience may be considered in lieu of degree).
• Minimum three years of quality engineering experience in a fabrication and machining environment (Eight years required if substituting education requirement).
• Demonstrated experience working with codes, standards, specifications, inspection processes, and NDE.
• Technical Skills: Proficiency in GD&T (Geometric Dimensioning and Tolerancing), statistical process control (SPC), and quality software (e.g., PC-DMIS, Minitab, etc.).
• Knowledge of Lockheed Martin's Exostar platform for supplier collaboration, secure data exchange, and compliance management, preferred.
• Familiarity with Lockheed Martin's supplier quality specifications, including Quality Requirements Clauses, Control Specifications, and corrective action processes, preferred.
• Working knowledge of NQA-1, ISO 9000, and AS9100 standards.
• Strong analytical skills with the ability to extract and apply quality requirements from complex documentation.
• Proficiency in Microsoft Office applications.
• Ability to develop procedures, work instructions, and quality documentation.
• Hands-On Abilities: Comfortable working in a shop floor environment, operating inspection equipment, and troubleshooting production issues in real-time.
• Leadership: a change agent, with ability to motivate others while maintaining a collaborative, Quality First results-oriented approach.
• Effective leadership and presentation skills for training and audit facilitation.
• Strong communication skills with the ability to engage professionally at all organizational levels.

Supervisory Responsibilities

Yes

Disclaimer

This job description is not intended to be all-inclusive. Management reserves the right to assign or reassign duties and responsibilities at any time.