Quality Manager

Kids for the Future; Concord (NC); On-site; USD 95,000 - 116,000; Full time

Job summary

Kids for the Future is seeking a QA Manager to lead all QA activities on the production floor and ensure compliance with GMP, ISO standards, and company policies. You will supervise QA staff, manage audits, and drive continuous improvement while maintaining a safe, inclusive work environment.

Responsibilities include overseeing material testing, change control, and supplier quality programs, as well as coordinating with vendors and labs to sustain quality systems and documentation.

Qualifications

• 5+ years in pharmaceutical, packaging, or similar regulated industry.
• 2+ years supervisory experience and/or leading a team or process.
• Working knowledge of GMPs, ISO standards and production processes.
• Ability to work autonomously applying strong problem-solving skills.
• Strong communication skills to manage support personnel.
• Ability to navigate ERP and QMS systems effectively.
• Ability to work well with others in a diverse workforce environment.
• Must be eligible to work in the United States without restriction.

Responsibilities

• Manage, plan, organize, direct, and evaluate all QA activities on the production floor.
• Comply with all company safety rules and workplace conduct requirements.
• Inspect and test materials, equipment, processes and final products for compliance.
• Provide leadership, project and people management; make critical decisions.
• Ensure a safe, non-discriminatory working environment for employees.
• Ensure SOPs are current and staff are trained on activities.
• Manage supplier quality program to ensure cGMP compliance with vendors.
• Ensure GMP compliance of quality systems/tools including document control.
• Maintain metrics for continuous improvement of processes and procedures.
• Prepare department for internal and external audits and ensure audit readiness.
• Oversee change control activities/documentation in QMS and review submissions.
• Ensure deviations/non-conformances are initiated, investigated, and closed.
• Support approval of manufacturing documents (SOPs/WIs, Forms).
• Manage relationships with third-party testing labs, equipment vendors, and calibration suppliers.
• Demonstrate a focus on Safety, Quality, CI, and Customer Satisfaction.

Skills

GMP/ISO knowledge

Problem solving

Communication skills

Autonomy

ERP & QMS

Leadership

Team collaboration

Tools

ERP systems

QMS software

Job description

• Base Pay $105,000.00 - $105,000.00 / Year
• Employee Type Full-Time Exempt

Description

Responsibilities

• Manage, plan, organize, direct, and evaluate all activities and QA staff to ensure that Quality support is present on the production floor and assistant in resolving compliance concerns
• Comply with all company safety rules and workplace conduct requirements
• Inspect and test materials, equipment, processes and final products to verify compliance with quality standards
• Provide strong leadership, project and people management skills, and critical decision-making abilities
• Assure a safe and non-discriminatory working environment for employees
• Ensure compliance with manufacturing, specifications, and company policies. Ensure the departmental SOPs are current and staff are trained on relevant activities
• Manages the supplier quality program to ensure cGMP compliance over vendors that provide materials/services
• Ensure GMP compliance of quality systems/tools used at the site including a quality manual, policies, procedures, and work instruction documentation that make up the hierarchy of the Document Control system
• Maintains metrics program with measurables that achieve continuous improvements of processes and procedures
• Prepare the department for both internal and external authorities during audits ensuring facility is always audit ready
• Responsible for change control activities/documentation in QMS. Required to perform review of submission documents
• Ensure deviations and non-conformances are initiated, investigated, and closed
• Support approval of manufacturing documents (SOP's/WI, Forms)
• Manage relationship with Third Party Testing Labs, Equipment Vendors and Calibration Suppliers
• Demonstrate a deliberate focus on Safety, Quality, Continuous Improvement, and Customer Satisfaction

Qualifications/Skills Required

• 5 + Years' experience in pharmaceutical, packaging, or similar regulated industry
• 2+ years direct/indirect supervisory experience and/or leading a team or process
• Working knowledge of GMPs, ISO standards and production processes
• Ability to work autonomously applying strong problem-solving skills
• Strong communication skills are needed to manage support personnel
• Ability to navigate through our ERP and QMS systems effectively
• Ability to work well with others and in a diverse workforce environment
• Must be eligible to work in the United States without restriction

Physical Requirements

• Safely and effectively handle objects weighing between 15-20 pounds on a consistent basis, with the capability to lift up to 50 pounds when required
• Maintain good hand-eye coordination and manual dexterity
• Sustain physical endurance for a fast-paced work environment