Quality Manager

Danfoss; City of Utica (NY); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Bonus system

Paid vacation

Retirement plan

Flexible working hours

Personal insurance

Employee Resource Groups

State of the art virtual work env.?

Employee Referral Program

Job summary

Danfoss is seeking a Quality Manager to lead quality systems and drive a culture of quality excellence at our on-site liquid-cooling manufacturing and distribution facility. You will ensure products meet customer requirements through robust processes, effective problem‑solving, supplier quality management, and continuous improvement.

You will partner with Operations and Engineering to improve process stability, lead a quality team, monitor key metrics, and support new product introductions.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, Operations, or related field.
• Quality leadership experience in a manufacturing environment.
• Experience with QMS, audits, corrective actions, SPC, MSA, calibration programs, supplier quality, and customer quality management.
• Strong analytical, leadership, communication, and problem-solving skills.

Responsibilities

• Lead site quality systems and overall quality performance initiatives.
• Implement quality tools and processes including MSA, SPC, calibration programs, and control plans.
• Manage issues from customer complaints, supplier performance, defects, audits, and containment.
• Collaborate with Operations and Engineering to improve process stability and product quality.
• Develop and lead the quality team through coaching and succession planning.
• Monitor key quality metrics and drive corrective actions to closure.
• Support quality planning for new product introductions and transfers.
• Coordinate customer audits, supplier assessments, and internal reviews.
• Ensure nonconforming materials are identified, documented, and resolved.
• Promote quality ownership via training and visual controls.
• Collaborate with Supply Chain to improve supplier quality and incoming material quality.
• Foster a prevention-focused culture with data integrity and continuous improvement.

Skills

Quality leadership

Analytical skills

Leadership

Communication

Problem solving

QMS & audits

Education

Bachelor’s degree in Engineering, Quality, Manufacturing, Operations, or a related technical field

Tools

MSA (Measurement Systems Analysis)

SPC (Statistical Process Control)

Calibration programs

Supplier quality management systems

Customer quality management systems

Job description

Quality Manager

Segment: Danfoss Power Solutions Segment

Job Category: Supply Chain and Operations

Work Location Type: On-site

The Impact You’ll Make

Danfoss is seeking a Quality Manager to lead quality systems and drive a culture of quality excellence at our liquid-cooling manufacturing and distribution facility. This role is responsible for ensuring products meet customer requirements through strong quality processes, effective problem‑solving, supplier quality management, and continuous improvement initiatives. The right person will maintain product quality and reliability, ensuring compliance with quality standards, preventing defects, improving customer satisfaction, and building a proactive quality culture across the organization.

What You’ll Be Doing

• Lead site quality systems, customer quality, incoming inspection, process quality, corrective actions, audits, and overall quality performance initiatives.
• Ensure effective implementation of quality tools and processes, including measurement systems analysis (MSA), statistical process control (SPC), calibration programs, control plans, and inspection standards.
• Manage quality issues related to customer complaints, supplier performance, internal defects, scrap, rework, audit findings, and containment activities.
• Partner with Operations and Engineering teams to improve process stability, defect prevention, product quality, testing performance, and root cause problem‑solving.
• Develop and lead the quality team through coaching, performance management, technical development, and succession planning.
• Monitor and improve key quality metrics, including customer complaints, supplier quality, internal defects, audit performance, corrective action closure, and cost of poor quality.
• Support quality planning for new product introductions, product transfers, production ramp‑ups, supplier changes, and customer‑specific requirements.
• Coordinate customer audits, supplier assessments, certification audits, and internal quality reviews.
• Ensure nonconforming materials are properly identified, documented, segregated, investigated, and resolved.
• Promote quality ownership throughout the organization through training, standard work, visual controls, and effective escalation processes.
• Collaborate with Supply Chain and Sourcing teams to improve supplier quality performance and incoming material quality.
• Foster a prevention‑focused culture that emphasizes customer satisfaction, traceability, data integrity, compliance, and continuous improvement.

What We’re Looking For

Required Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, Operations, or a related technical field.
• Quality leadership experience within a manufacturing environment.
• Experience with quality management systems (QMS), audits, corrective actions, SPC, MSA, calibration programs, supplier quality, and customer quality management.
• Strong analytical, leadership, communication, and problem‑solving skills.

Preferred Qualifications

• Master’s degree in a related field.
• Professional certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence (CMQ/OE), Six Sigma, or equivalent.
• Experience in fluid conveyance, thermal management, automotive, electronics, HVAC/R, aerospace, medical device, or other highly regulated manufacturing industries.
• Experience supporting new product launches, product transfers, and manufacturing growth initiatives.

Job Criteria

• Strong understanding of quality systems, process controls, inspection methods, quality planning, and continuous improvement principles.
• Experience leading root cause investigations, corrective and preventive actions, audit programs, and quality performance reviews.
• Ability to analyze quality metrics, process capability data, customer feedback, supplier performance trends, and defect data to drive improvements.
• Knowledge of calibration systems, measurement methods, traceability requirements, documentation control, and defect prevention techniques.
• Ability to build strong partnerships with Operations, Engineering, Supply Chain, Continuous Improvement, customers, suppliers, and auditors.
• Strong leadership and coaching skills with the ability to influence quality ownership throughout the organization.
• Demonstrated ability to balance customer requirements, business objectives, compliance expectations, and operational performance in a fast‑paced manufacturing environment.

What You’ll Get from Us

• Bonus system
• Paid vacation
• Retirement plan
• Flexible working hours
• Personal insurance
• Opportunity to join Employee Resource Groups
• State of the art virtual work environment
• Employee Referral Program

Ready to Make a Difference?

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

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