Quality Management Analyst

CHRISTUS Health; Alamogordo (NM); On-site; USD 70,000 - 90,000; Full time

Job summary

CHRISTUS Health is seeking a Quality Management (QM) Analyst in Alamogordo, NM. This role includes maintaining compliance with quality procedures and metrics that impact overall quality in the organization. The successful candidate will oversee clinical outcome data management, implement data management plans, and assist leadership in improving quality outcomes.

Candidates should have an associate degree in a related field, with a preference for a bachelor’s degree. Relevant healthcare and quality management experience is essential. The position operates on a full-time schedule from 8 AM to 5 PM, Monday to Friday.

Qualifications

• Three years of healthcare experience required.
• One year of quality management experience preferred.
• CPHQ certification preferred.

Responsibilities

• Ensure compliance with quality procedures and metrics.
• Coordinate data collection and analysis activities.
• Monitor data effectiveness through auditing programs.

Skills

Proficient in EXCEL

Proficient in PowerPoint

Computer skills using MS Office

Knowledgeable on High-Reliability Principles

PDSA methodology

Education

Associate Degree in a related field

Bachelor’s degree in a related field (preferred)

Job description

Summary

In a High Reliability Organization, the QM Analyst, reporting to the Director of Quality, is responsible for maintaining and ensuring compliance with procedures and metrics that impact quality throughout the organization. This individual will demonstrate their expertise in quality management and performance improvement through the oversight and management of clinical outcome data management activities, including developing and implementing data management plans, coordinating, and performing data collection and analysis, and monitoring effectiveness through the use of data and internal auditing programs. Analyzes for consistency, appropriateness, and adherence to the established definitions and parameters. Maintains and updates definitions, benchmarks, goals, and parameters relevant to each project and provides education and assistance in the implementation of the data project. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership to implement change with a strong focus on improving quality outcomes and results.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Communicate effectively to different audiences.
• Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools.
• Knowledgeable on High-Reliability Principles and PDSA methodology.

Competency Domains

• Quality Leadership and Integration – Advance the organization's commitment to health care quality through collaboration, learning opportunities and communication. Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. Domain Level: Foundational.
• Performance and Process Improvement – Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improved performance and achieve organizational goals. Domain Level: Foundational.
• Population Health and Care Transitions – Evaluates and improve health care processes and care transitions to advance the efficient, effective, and safe care of defined populations. Domain Level: Foundational.
• Health Data and Analytics – Leverage the organizations analytic environment to help guide data-driven decision-making and inform quality improvement initiatives. Domain Level: Foundational.
• Regulatory and Accreditation – Direct organization wide processes for evaluating, monitoring, and improving compliance with internal and external requirements. Lead the organization's processes to prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities. Domain Level: Foundational.
• Patients Safety – Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that detect, mitigate, or prevent harm. Domain Level: Foundational.
• Quality Review and Accountability – Direct activities that support compliance with organization wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement. Domain Level: Foundational.
• Professional Engagement – Engage in the healthcare quality profession with a commitment to practicing ethically, enhancing one's competence, and advancing the field. Domain Level: Foundational.

Job Requirements

Education/Skills

• Associate degree in a related field of study required.
• Bachelor’s degree in a related field of study preferred.

Experience

• Three years of healthcare experience.
• One year of quality management experience preferred.

Licenses, Registrations, or Certifications

• CPHQ (Certified Professional in Healthcare Quality) preferred.
• Licensed Practical Nurse/Licensed Vocational Nurse preferred.

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time