Quality Makeup Lead

Fanatics Collect; Sunnyvale (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Fanatics Collect seeks a Quality Lead to oversee on-floor quality control for collectibles production. You will manage quality associates, enforce standards, and drive improvements to ensure only cards meeting specs are released.

You will coordinate non-conformities with operations, support CAPA activities, and help develop quality systems and training initiatives to sustain a robust QA program.

Qualifications

• Experience in Quality Management, Manufacturing, or related field preferred; equivalent experience considered.
• Bi-lingual / Spanish speaking a plus
• Print industry experience a plus

Responsibilities

• Serve as the primary on-floor authority in determining whether cards meet quality specifications.
• Ensure consistency in defect identification, classification, disposition, and documentation within the rework process.
• Oversee makeups in area of ownership
• Oversee quality holds in area of ownership
• Assist with investigation and reports on product non-conformities; participate in CAPA processes.
• Assist in the development and implementation of quality control systems and procedures.
• Assist with training initiatives for employees regarding quality processes and standards.
• Signing off on 1st Articles and Transfer documentation.
• Oversee records and document control processes.

Skills

Quality management

Analytical skills

Attention to detail

Communication

On-floor leadership

Education

Quality Management Certification

Tools

QMS software

Microsoft Office

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Quality Lead oversees the quality control activities for their designated area of operations. This role manages quality associates, enforcing standards to ensure only products meeting company and customer specifications are released. The Lead drives process improvements, provides coaching and training, and delivers regular performance metrics on rejection trends, rework rates, and on-time delivery. Ownership in the rework decision process, coordinate with operations on non-conformities, and support CAPA activities to sustain a robust quality system.

Key Responsibilities:

• Serve as the primary on-floor authority in determining whether cards meet quality specifications.
• Ensure consistency in defect identification, classification, disposition, and documentation within the rework process.
• Oversee makeups in area of ownership
• Oversee quality holds in area of ownership
• Assist with investigation and reports on product non-conformities; participate in root cause analysis and corrective/preventive action (CAPA) processes.
• Assist in the development and implementation of quality control systems and procedures.
• Assist with training initiatives for employees regarding quality processes and standards.
• Signing off on 1st Articles and Transfer documentation.
• Oversee records and document control processes.
• Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.

Experience/Education:

• Experience in Quality Management, Manufacturing, or related field preferred; equivalent experience considered.
• Sports Trading Card experience a plus
• Print industry experience a plus.
• Bi-lingual / Spanish speaking a plus

Quality Assurance Experience and Skills:

• Familiarity with Microsoft Office and quality management systems (QMS) software.
• Experience with conducting quality inspections and addressing quality issues.
• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal abilities.

PHYSICAL DEMANDS

• Prolonged periods of standing and walking throughout the manufacturing facility
• Ability to lift and carry materials and equipment weighing up to 35 pounds.
• Regular bending, stooping, and kneeling to monitor machinery, inspect WIP, and handle materials.
• Frequently reaching overhead and below shoulder level to access materials
• Compliance with all safety protocols and regulations regarding PPE usage (including safety glasses, gloves, ear protection, etc.)
• Exposure to a manufacturing environment with varying temperatures, noise levels, and potential hazards.
• Tolerance for working in conditions that may include dust, fumes, and strong odors.
• Ability to remain alert and focused during long shifts and high-pressure situations.
• While performing the duties and responsibilities of this job, the employee is regularly required to stand, walk, talk, hear and sit.
• This job also requires close vision at 20 inches or less. Distance Vision (clear vision at 20 ft. or more), Color Vision (the ability to identify and distinguish colors), Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), Depth Perception (three-dimensional vision, ability to judge distance and spatial relationships), Ability to Adjust Focus (ability to adjust eyes to bring an object into focus).

EMPLOYER’S RIGHTS:

• This description is intended to describe the essential job functions, the general supplemental functions,
  and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Management retains the right to add to or change the duties at any time.

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