Quality Lead

Novolex; Bedford Park (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition Reimbursement

Job summary

Novolex in Bedford Park, IL is seeking a Quality Lead to manage the Quality Management System, oversee safety observations, and drive continuous improvement across audits and product safety programs.

The role requires a college degree or equivalent, 5–10 years in quality within production, strong writing and communication skills, and proficiency with MS Office and SPC methods; compensation ranges from $21.85 to $32.78 per hour, paid weekly.

Qualifications

• College degree is preferred, or equivalent combination of education and work experience.
• Excellent writing skills including reports, procedures and work instructions.
• Strong communication, presentation, and team-building skills.
• Microsoft Office, Statistical Software, and some programming experience.

Responsibilities

• Manage an established Quality Management System (QMS) and provide updates and improvements as needed.
• Perform safety observations and prepare written reports with corrective/preventive actions.
• Ensure compliance with Product Food Safety GMP programs (HACCP, etc.).
• Coordinate 3rd party product testing and documentation for compliance.
• Administer Calibration Program including documentation updates and scheduling.
• Schedule GMP audits, lead audits, and issue final reports in line with 3rd party programs (BRCGS, RBI, GFSI) and OPX 360.
• Lead preparation for external regulatory audits (BRCGS, RBI, GFSI).
• Review and improve process audits; conduct Trace Exercises and document findings.
• Report deviations to supervisors; manage nonconforming product disposition and recalls.
• Manage customer complaints database; close complaints.
• Create Quality Alerts and talking points; communicate with stakeholders.
• Train production teams on quality systems and conduct new-hire orientation on quality topics.
• Maintain Quality Associates Skill Matrix.

Skills

Quality management

Written reports

Communication

Team building

MS Office

Statistical Software

SPC

Programming experience

Education

Bachelor's degree preferred

Tools

SPC tools

Job description

Company Overview

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description

Compensation:$21.85 to $32.78 an hour - paid weekly

Quality Lead Shift Available: Monday-Friday 6:30am-3:00pm (E-Shift)

Quality Lead - Essential Functions and Responsibilities:

• Manage an already established Quality Management System (QMS), provide well-written updates on a continual basis, and recommend improvements, and/or a new implementation when needed.
• Perform safety observations and prepare written reports of findings and recommendations for corrective or preventative measures, with the primary focus on quality tasks, yet not limited.
• Ensure maintenance of the programs within the Quality Management System (QMS) to ensure compliance with Product Food Safety. Examples: Prerequisite Programs, Master Cleaning, HACCP, etc.
• Coordinate 3rd Party product testing for key customers and provide documentation of what is required to ensure compliance.
• Responsible for the administration of the Calibration Program, this will require updates to the internal documentation, scheduling, and timely procurement of calibration services.
• Responsible for scheduling GMP audits, leading audits, documenting, and distributing final reports based on the results of the audits and in accordance with the 3rd party programs (BRCGS, RBI, GFSI) and OPX 360.
• Drives activities in preparation for the external regulatory audits (BRCGS, RBI, GFSI).
• Assist in the review and audit requirement improvement of the process audits within assigned areas of responsibility.
• Owns, plans, and conducts Trace Exercises involving multidisciplinary teams and documents findings.
• Report to plant supervision any departure(s) from compliance related to plant-wide documentation.
• Manages the disposition of products and provides oversight of nonconforming product withdrawal, destruction, and/or rework.
• Conduct inventory control of the internal quality hold product returns and communicate final disposition.
• When requested, report any process errors, product failures, non-conformities, and deviations to supervisor(s) and/or Unit Manager(s). Compile detailed reports.
• Manage customer complaints database, including calls to the stores and closing complaints.
• Constructs Quality Alerts and quality "Talking Points" with the information provided and communicates to all involved parties.
• Trains production teams and leaders on the quality systems, leads/conducts the new hire orientation in relation to quality topics, quality monthly review training, and any other training that is needed.
• Maintains Quality Associates Skill Matrix.

Required Education and Experience:

• College degree is preferred, or equivalent combination of education and work experience. 5-10 years of experience in a quality function within a production environment.
• Food Service industry quality auditing is preferred. GMP acumen.
• Excellent writing skills that will include writing reports, business correspondence, procedures, and work instructions.
• Strong communication, presentation, and team-building skills.
• Microsoft Office, Statistical Software, and some programming experience. Statistical methods and Process improvement techniques (SPC.) Knowledge of manufacturing lab practices and test procedures.
• Maintain the ability to work a flexible schedule to support improvement efforts across shifts for brief periods of time during projects.

Company Benefits

What You’ll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact [e-mail].

Formerly Pactiv Evergreen