JOB SUMMARY
This position provides assistance to Lincolnton's Quality Systems and Manufacturing processes. It is a leadership role requiring the ability to determine conformance to Product Specifications, Engineering Drawings, or other accept/reject criteria. The role involves responding to quality notifications, evaluating first and last shots, supporting project teams, addressing out-of-control issues, and managing change control through quality processes. The position must also participate in and adhere to all applicable plant certifications, including ISO 9001:2000 and SQF.
JOB DUTIES AND RESPONSIBILITIES
- Inspect, test, and accept or reject finished products based on established specifications and parameters.
- Document all inspection/test results and non-conformances, recommending solutions as needed.
- Participate in identifying, investigating, and processing corrective/preventive actions, customer complaints, and product non-conformances.
- Support the implementation of process specifications, statistical process controls, data systems, and test equipment on the shop floor and in the lab.
- Participate in Continuous Improvement teams, become trained as Lead Auditor, conduct audits, issue corrective actions, and follow up on their effectiveness.
- Support other QA associates on defect awareness, inspection methods, and specifications.
- Act as a leader for the shift.
REQUIRED QUALIFICATIONS/SKILLS
- High School diploma or GED.
- Effective communication skills, both written and verbal.
- Proficiency in computer data entry, editing, and departmental software.
- Ability to work independently, resolve conflicts, and ensure customer satisfaction.
- Knowledge of basic arithmetic and trigonometry.
- Ability to operate CMM programs, use calipers, micrometers, and optical comparators.
- 2-5 years of relevant experience in a lab setting within an ISO or cGMP manufacturing environment.
- Ability to distinguish colors and pass the EnChroma test.
- Strong analytical and problem-solving skills, with mathematical proficiency.
- Ability to perform root cause analysis and implement preventative actions.
- Excellent communication and presentation skills.
- Physical ability to lift/move 30-50 pounds and reach above shoulder level.
- Intermediate skills in Microsoft Office and Windows OS.
- Ability to work with minimal supervision, prioritize tasks, and meet deadlines.
- Knowledge of plant Quality Control processes, SPC, injection molding, assembly, and packaging processes.
- Understanding of quality philosophies, principles, and standards.
- Ability to foster interpersonal relationships and improvement systems.
- Knowledge of the Food and Beverage industry is a plus.
- Physical stamina to stand for 12-hour shifts and perform manual tasks.