Quality Lab Supervisor: Process & Compliance Leader

Amcor; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

Paid time off

Bonus program

Job summary

Amcor is seeking a Quality professional to provide quality system support to manufacturing operations, ensuring high quality products are shipped to customers. You will manage and guide the quality lab staff, oversee day‑to‑day lab activities, and lead investigations of internal and external complaints while driving waste reduction and cost‑saving projects.

You’ll collaborate across teams to uphold GMP, safety and compliance.

Qualifications

• Degree in industrial/manufacturing application or quality assurance preferred.
• 3+ years’ experience in manufacturing preferably in blown film, flexo printing, and/or adhesive lamination.
• Quality related experience preferred.
• Acquire green belt status, as a minimum.

Responsibilities

• Manage and guide the quality lab staff.
• Responsible for the management of the day to day activities in the quality lab.
• In-depth investigation and problem solving on internal and external complaints.
• Initiate and supervise waste/scrap reduction projects. Initiate and supervise cost savings projects. Generate reports and presentations to be used for process improvement or cost justifications.
• Assist with resolving internal and external issues during trials.
• Support Customer-driven initiatives.
• Participate in external audits (customer and 3rd party audit facilities (FSSC 22000, IMS, etc). This includes arranging audits, training, and preparation, issue and close out findings, reporting, tracking, elevation of issues.
• Participate in internal audits (quality system and GMP). This includes arranging audits, training, and preparation, issue and close out findings, reporting, tracking, elevation of issues.
• Administrate and maintain the internal, supplier, and customer notification system. Ensure information entered into the notification system is accurate and up to date. Take necessary steps to ensure notifications are addressed and closed-out in a timely manner.
• Ensure accurate returned-goods valuation and management.
• Track material dispositions and follow-up if dispositions are not made within a reasonable amount of time.
• Participate in the daily internal notification meetings.
• Provide direction and guidance to the Notification Coordinator. Set and monitor duty priorities. Reassign duties as needed. Coordinate back-up activities (due to out-of-offices) to ensure the notification system is constantly maintained.
• Awareness of and adherence to all suitable and relevant health, GMP and safety policies. Act as a safety leader and puts safety first in all responsibilities. Ensure all work activities are carried out according to Amcor safety and GMP requirements.
• Facilitate and enforce all of the company policies and procedures as they are outlined and defined.
• Performs all other duties and / or projects as required.

Skills

Technical Knowledge

Communication

Problem Solving

Collaboration

Customer Focus

Team Leadership

Energy & Execution

Amcor Values

Education

Industrial/Manufacturing or QA degree

Job description

Amcor is seeking a Quality professional to provide quality system support to manufacturing operations, ensuring high quality products are shipped to customers. You will manage and guide the quality lab staff, oversee day‑to‑day lab activities, and lead investigations of internal and external complaints while driving waste reduction and cost‑saving projects.

You’ll collaborate across teams to uphold GMP, safety and compliance.