Quality Investigator: Root-Cause & CAPA Lead

SCN BestCo; Santa Cruz (CA); Presencial; USD 56 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision plans

401(k) with employer matching

Life insurance

Paid time off

Tuition reimbursement

Paid sick leave

Resumo da oferta

SCN BestCo in Santa Cruz, CA, is seeking an Associate Quality Investigator (AQI) to lead investigations, root-cause analyses and deviation management across manufacturing and quality operations. The role ensures GMP, FDA-regulated compliance and supports product release with cross-functional teams.

Responsibilities include developing CAPAs, analyzing quality data, and coordinating with suppliers and labs while promoting continuous improvement in food safety programs and documentation practices.

Qualificações

• Bachelor’s degree in food science, engineering, or related field or equivalent experience in QA/QC.
• Experience with Lean, Six Sigma, Quality Control and Quality Assurance methodologies.
• Proficiency in RCA and CAPA processes.
• Strong communication, organization and prioritization skills.
• Proficient in Microsoft Office including Excel.
• Ability to work under pressure in a fast-paced manufacturing environment.
• Ability to apply critical thinking and analyze data mathematically.

Responsabilidades

• Lead investigations, deviations and root-cause analyses across manufacturing.
• Develop and implement CAPAs to resolve nonconformities.
• Analyze quality data and trends to identify risks and patterns.
• Collaborate with Operations, R&D, Engineering, Regulatory and Supply Chain.
• Manage customer complaints intake, tracking and closure.
• Coordinate with external manufacturers and labs for investigations.
• Support HACCP, food safety plans and sanitation validation.
• Contribute to change control and new product launch processes.
• Utilize rapid and lean methods for faster investigations.
• Support audits, inspections and certification processes with documentation.

Conhecimentos

Root Cause Analysis

CAPA

Lean Six Sigma

Quality Assurance

Formação académica

Bachelor’s degree in food science, engineering, or related field

Master’s degree in engineering or related field

Ferramentas

Excel

MS Office

Descrição da oferta de emprego

SCN BestCo in Santa Cruz, CA, is seeking an Associate Quality Investigator (AQI) to lead investigations, root-cause analyses and deviation management across manufacturing and quality operations. The role ensures GMP, FDA-regulated compliance and supports product release with cross-functional teams.

Responsibilities include developing CAPAs, analyzing quality data, and coordinating with suppliers and labs while promoting continuous improvement in food safety programs and documentation practices.