Quality Investigator - GMP Compliance & CAPA

Cencora; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid parental leave

Training and development programs

Job summary

Cencora is seeking a Quality Investigator to perform regulatory-compliant investigations and handle customer complaints. The role emphasizes safety, quality systems, and cross-functional collaboration at our Columbus, Ohio facility.

The ideal candidate has a BS in science or engineering and at least 3 years in a cGMP environment, with strong analytical and communication skills and proficiency in MS Word/Excel and ERP systems.

Qualifications

• BS in relevant Science or Engineering discipline.
• At least 3 years of experience in a cGMP regulated environment.
• Working knowledge of pharmaceutical packaging records, process and equipment; QA in pharma industry.

Responsibilities

• Conduct QA investigations and ensure adherence to GMP regulations.
• Produce written reports with root cause, corrective actions and disposition.
• Manage customer complaint investigations and records.
• Collaborate with Production/QA to initiate investigations and minimize downtime.
• Assist with development of corrective actions and disposition of product.
• Maintain Investigation/CAPA databases and perform follow-up checks.

Skills

Critical thinking

Communication skills

Attention to detail

Independent worker

Multi-tasking

Education

BS in science or engineering

Tools

ERP

MS Word

MS Excel

Job description

Cencora is seeking a Quality Investigator to perform regulatory-compliant investigations and handle customer complaints. The role emphasizes safety, quality systems, and cross-functional collaboration at our Columbus, Ohio facility.

The ideal candidate has a BS in science or engineering and at least 3 years in a cGMP environment, with strong analytical and communication skills and proficiency in MS Word/Excel and ERP systems.