Quality Inspector 2

RRD Company; Durham (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with match

Life insurance and other voluntary ins

Tuition assistance

Parental leave

Employee discounts

Job summary

RRD Company in Durham, NC seeks a detail-oriented Quality Inspector to perform visual inspections of printed materials and ensure conformance to customer specifications.

You will sample products, document defects, follow SOPs, and communicate issues to manufacturing leadership. The role offers competitive hourly pay and benefits as described.

Qualifications

• High School Diploma or GED required or equivalent.
• 2+ years in quality control/assurance in printing.
• Knowledge of general admin and manufacturing procedures.
• Strong oral and written communication to explain policy and resolve issues.
• Excellent organizational skills to meet deadlines and coordinate with teams.

Responsibilities

• Perform quality inspections of printed materials.
• Assess defects such as ragged edges, misprints, or binding issues.
• Follow inspection SOPs and record defects.
• Prepare reports and notify management of defects.
• Identify issues and work with leads to resolve them.
• Assist with special projects or complex orders.
• Disposition of defective or non-conforming product.
• Perform other duties as assigned.

Skills

Quality control

Attention to detail

Verbal and written communication

Organizational skills

Education

High School Diploma or GED

Job description

• Compensation: USD 18.00 - USD 24.60 - hourly

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Performs visual inspection of printed materials for defects. Ensure products meet quality conformance specified by customer.

Responsibilities:

• Perform “samples” selection and package for shipment.
• Perform visual inspection of random samples of product selected during a production run, or post production, looking for a variety of possible defects such as ragged edges, torn or wrinkled pages, incomplete cuts, incorrect bindings, smeared or blotched colors, dirt on the product, and any other visual defect that is out of specification.
• Follows inspection checklist and records any identified defects.
• Follow established quality Standard Operating Procedures (SOP) to ensure product meets quality conformance specified by the customer.
• Prepares written reports and provides notification to manufacturing management of known or found defects.
• Identify potential issues and involve department Lead and/or management to determine an appropriate solution.
• May assist with special projects or more complex customer orders.
• May assist with disposition of defective or non-conforming product.
• Perform other duties as assigned.
  

Qualifications

• High School Diploma or GED preferred
• 2 or more years of experience in a quality control/assurance function in a printing environment required
• Requires good knowledge of general administrative and manufacturing operations procedures and knowledge of job specific processes key to successfully execute and complete the duties of the job.
• Strong oral and written communication skills sufficient to explain quality policy, methods and/or procedures when completing assignments, as well as provide a level of detail required to resolve issues.
• Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
  

Additional Information

The national pay range for this role is $18.00 - $24.60/hour. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, parental leave, adoption assistance, and employer/partner discounts.

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.