Quality Improvement Specialist

Devereux Advanced Behavioral Health; Newfoundland (PA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Flexible schedules

Tuition assistance (ASCEND)

Comprehensive benefits

Nationwide resources

Collaborative team

Job summary

Devereux Pocono, located in Newfoundland, PA, is seeking a Quality Improvement Specialist to collaborate with the Quality team and support continuous improvement with data-driven insights.

Responsibilities include collecting and analyzing treatment data, identifying patterns, and aiding audits and regulatory readiness using Power BI and QCG dashboards. A bachelor’s degree is preferred, with 1 year of healthcare quality management or direct care experience.

Qualifications

• 1 year of experience supporting individuals with IDs, autism, or mental health diagnoses.
• 1 year of experience in healthcare quality management or related direct care functions.

Responsibilities

• Collect and analyze treatment data, behavioral trends, and incident reports.
• Identify patterns and share insights with the Quality Management Director.
• Support audit readiness, regulatory compliance, and safety activities (fire drills and inspections).
• Support continuous quality improvement initiatives using data tools (Power BI, QCG dashboards).
• Complete Certified Investigator training requirements.

Skills

Quality improvement principles

Data collection & analysis

Healthcare systems understanding

Education

High school diploma

Bachelor's degree preferred

Tools

Power BI

QCG dashboards

Job description

Description

Make a Meaningful Impact as a Quality Improvement Specialist

Do you enjoy making a difference and driving positive change? Do you have hands on or direct care experience supporting individuals with intellectual and developmental disabilities, autism, and or mental health diagnoses—and a strong commitment to high quality care? Join Devereux Pocono as aQuality Improvement Specialistand help ensure excellence in the services we provide. In this role, you will collaborate with the Quality team and leadership to support continuous improvement efforts and achieve strong outcome measures.

What We Offer

• Pay: $22-25 hour (based on experience)
• 2K sign on bonus
• Flexible schedules to support work/life balance
• Tuition assistance and student loan repayment through ourASCEND Program(learn more: https://jobs.devereux.org/ascend)
• Comprehensive benefits package (mydevereuxbenefits.org)
• Access to supportive resources nationwide
• A collaborative team environment dedicated to meaningful work

About Devereux PoconoLocated in Newfoundland, PA, Devereux Pocono provides programs and services for children and adults with developmental disabilities.

Key Responsibilities

• Collect and analyze treatment data, behavioral trends, and incident reports
• Identify patterns (e.g., recurring behaviors, compliance gaps) and share insights with the Quality Management Director
• Conduct pre-inspection site visits and support audit readiness, regulatory compliance, and safety activities (including fire drills and required inspections)
• Support continuous quality improvement initiatives using data tools such as Power BI and QCG dashboards
• Complete Certified Investigator training requirements

Interested in advancing your career?Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistanceyou need to reach your full potential. This program includestuition and student loan repayment!

#sponsored

Qualifications

Education:

• A high school diploma with additional relevant experience may be considered in lieu of a degree
• Bachelor's degree in Human Services, Healthcare Administration, or a related field preferred

Experience:

• At least 1 year of experience supporting individuals with intellectual/developmental disabilities, autism, and or mental health diagnoses
• At least 1 year of experience in healthcare quality management related functions, including direct care experience.

Skills:

• Strong understanding of healthcare systems, quality improvement principles, and regulatory standards
• Proficiency in data collection and analysis abilities using computer applications
• Ability to adapt quickly, manage multiple priorities, and make sound independent decisions

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Company Overview

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults - and their families - every year.

Our Mission: Devereux changes lives - by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide - every day - for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity - offering a sense of belonging to all those who walk through our doors - is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that give each of us a chance to change the world - one person, one family, one community at a time.

What Devereux Offers You

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.

• Student loan debt assistance, tuition reimbursement and continuing education assistance.

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.

• Employee assistance / work-life balance program.

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!

Devereux is a drug-free workplace, drug screening required. EOE