Quality Improvement Spec - RN - Nursing Administration - Full Time

Guthrie; Sayre (Bradford County); On-site; USD 90,000 - 110,000; Full time

Job summary

The Guthrie Clinic seeks a Quality Improvement Specialist-Registered Nurse (QIS-RN) to support Nursing Quality Programs, drive patient safety initiatives, and coordinate data collection and analytics. The role reports to the VP/Chief Nursing Officer and requires leading quality projects across hospital teams.

Ideal candidates have a Nursing degree, 5+ years of healthcare quality or project management experience, and a CP HQ certification within 3 years. Master’s degree and CP HQ preferred.

Qualifications

• Bachelor's in Nursing is required.
• Master's degree preferred; CP HQ must be obtained within 3 years of employment.

Responsibilities

• Lead quality improvement initiatives and projects.
• Coordinate data collection, aggregation, and reporting for quality programs.
• Facilitate interdisciplinary teams to drive patient safety and care quality.
• Ensure compliance with regulatory standards and quality reporting requirements.
• Collaborate with Nursing, Pharmacy, and Clinical Data Informatics to advance initiatives.
• Provide training and project management support for new systems and processes.

Skills

Project Management

Data Analysis

Communication

Quality Improvement

Healthcare Knowledge

Team Facilitation

Education

Bachelor's Degree in Nursing

Master's degree preferred

CPHQ certification within 3 years

Job description

Position Summary

The Quality Improvement Specialist-Registered Nurse (QIS-RN) supports the administration of The Guthrie Clinic's Nursing Quality Programs, supporting its quality-of-care improvements and patient safety activities, the QIS-RN serves as a facilitator, advisor and advocate to patients, providers, and the community. In supporting TGC's quality of care improvement activities, the position provides support through the coordination of collection, compilation, and aggregation of data. This position also provides project management services for the implementation and training of new systems, mining of new and existing systems and processes for actionable data, environment of care & infection prevention floor audits, and acting where appropriate.

This position directly reports to RPH VP/Chief Nursing Officer.

Education, License & Cert

• A Bachelors' Degree in Nursing is required.
• Healthcare experience preferred, Project Management, Process/Performance Improvement, Health Implementation, Data Analytics, Systems Science, or the like.
• Master's degree preferred.
• A Certified Professional in Healthcare Quality (CPHQ) preferred; the CPHQ must be obtained within 3 years of employment. (Required)

Required Skills

• Demonstrated Project Management, Analytical, Customer Service, Computer, Audit Function, Organization, Communication and Data Analysis skills
• A minimum of 5 years' experience in project management, quality, process/performance improvement or in a healthcare setting preferred.
• Demonstrated execution of quality improvement projects specifically relevant to improvements that addressed quality of care concerns.
• Knowledge of applicable healthcare quality, patient safety, lean/six sigma, project management, information systems, change management or statistical methods preferred.

Essential Functions

1. Maintain understanding of current best practice associated with improvements of quality and patient safety systems/processes. Use of information to appropriately assess gaps between current state and best practice. Recommend changes and revisions to any processes that impact quality and patient safety.
2. Ability to facilitate and lead change initiatives and remain consistent/within scope of job function and duties. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Provides resources and skills required to improve performance within the organization.
3. Routinely evaluates indicators and reports to appropriate stakeholders to ensure continuous improvement. Develops and/or directs ongoing performance improvement initiatives while coordinating and standardizing practices.
4. Perform observational audits and medical record analysis as needed as part of the quality audit function.
5. Use verbal and written communication skills to establish and maintain effective relationships, facilitate multi-disciplinary teams, and produce written and/or verbal reports. Use knowledge of team process and collaboration to increase effectiveness of workgroups and committees. Develop strong team relationships with staff members in similar roles.
6. Maintain thorough understanding of the requirements associated with regulatory, quality reporting, and national quality standards/strategies. Responsible for the interpretation of quality standards and staying current with evolving quality reporting requirements (VBP, MIPS, Regulatory, Laws, etc.)
7. Apply knowledge in quality improvement methodology to identify, lead, and consult with others for improvement projects and ongoing initiatives. Use a variety of tools and methodologies appropriately to achieve results in improving care and services, including PDSA.
8. Actively involve other departments, including but not limited to Nursing, Imaging, Pharmacy, Patient Safety, Clinical Data Informatics, Clinical Systems, Case Management, Regulatory Compliance, Population Health, Value Based Reimbursement, Policy Management, Clinical Service Departments and other clinical leaders to lead, develop, and implement quality improvement projects that support quality initiatives and quality concerns.
9. Assist in the coordination and facilitation of Quality Committees that drive quality improvement under the Governance structure.

Other Duties

Performs other duties as assigned and within scope of job function. In addition to the essential functions listed above, the following duties are an expectation of this role:

1. Travel for this position is sometimes required.
2. Participation in community and employee engagement activities is required.
3. Actively participates in moving the team toward the completion of goals.
4. Always exhibits a high degree of professionalism and decorum consistent with Guthrie values
5. Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.
6. Listens to and fully involves others in team decisions and actions; values and uses individual's differences and talents. - Shares important or relevant information with the team.
7. Builds a positive team by helping and support to co-workers, patients, vendors, and partners.
8. Works actively to resolve conflicts.
9. Restates the opinions of others to clarify understanding.
10. Present information effectively in a variety of settings: one-on-one, small and large groups, with peers, direct reports, and superiors.
11. Listens actively and is open to feedback. Provides fair and constructive feedback to others.
12. Keeps team members and customers adequately informed.
13. Displays original thinking and creativity to generate suggestions for improving efficiency and effectiveness.
14. Meets challenges with resourcefulness and solution orientation.
15. Demonstrates persistence and overcomes obstacles.
16. Tries new approaches when problem solving, seeking ideas or suggestions from others as appropriate.

It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position.