Quality Improvement Spec III - CA Remote

Health Services Advisory Group, Inc. (HSAG); United States; Remote; USD 107,000 - 127,000; Full time

Job summary

A national healthcare consulting firm is seeking a Quality Improvement Specialist to support nursing homes in California. Candidates should hold an active RN license and have substantial experience in healthcare quality improvement. The role emphasizes relationship building, data analysis, and implementing quality assurance initiatives. The position requires occasional travel within California and offers full-time employment with a competitive salary.

Qualifications

• Bachelor's degree required; master's degree preferred.
• RN license - active in good standing.
• Minimum of 3 years recent Director of Nursing (DON) experience.
• Minimum of 7 years of experience in a healthcare-related field, including QI experience.

Responsibilities

• Serve as the primary contact for assigned providers to promote participation.
• Analyze clinical and operational data to identify performance gaps.
• Develop Quality Action Plans (QAPs) grounded in evidence-based interventions.

Skills

Communication skills

Analytical skills

Relationship management

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office

SharePoint

Job description

Quality Improvement Spec III - CA Remote

Join to apply for the Quality Improvement Spec III - CA Remote role at Health Services Advisory Group, Inc. (HSAG)

Quality Improvement Spec III - CA Remote

Join to apply for the Quality Improvement Spec III - CA Remote role at Health Services Advisory Group, Inc. (HSAG)

Health Services Advisory Group, Inc. (HSAG) provided pay range

This range is provided by Health Services Advisory Group, Inc. (HSAG). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$107,000.00/yr - $127,000.00/yr

Direct message the job poster from Health Services Advisory Group, Inc. (HSAG)

Recruitment Manager at Health Services Advisory Group, Inc. (HSAG)

Summary

HSAG is seeking a California-based Registered Nurse with recent Director of Nursing (DON) experience to join our team as a Quality Improvement Specialist (QIS). In this role, you will support nursing homes throughout the state in strengthening their Quality Assurance & Performance Improvement (QAPI) programs and advancing resident safety.

Under the supervision of the Director, the QIS supports the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Program by providing hands-on technical assistance and quality improvement (QI) support to nursing home providers. The QIS collaborates with providers to assess performance, conduct root cause analyses, and co-develop Quality Action Plans (QAPs) aligned with CMS priorities. This position plays a vital role in driving the adoption of evidence-based interventions, guiding providers through regulatory requirements, and helping them improve safety, care quality, and outcomes for Medicare beneficiaries through onsite visits, virtual coaching, and educational outreach. Some travel within California will be required.

Core Competencies and Responsibilities

Provider Engagement and Relationship Management

• Serve as the primary contact for assigned providers to promote participation and secure Provider Service Agreements.
• Build and sustain collaborative relationships with providers and stakeholders to foster long-term engagement.
• Clearly communicate complex healthcare and QI concepts via meetings, teleconferences, and written correspondence.
• Refer inquiries appropriately and consult with supervisors and internal teams, when needed.

QI and Technical Assistance

• Apply evidence-based QI methodologies to conduct comprehensive assessments, perform root cause analyses, and deliver technical assistance aligned with CMS project goals and metrics.
• Develop customized Quality Action Plans (QAPs) grounded in evidence-based interventions and recognized best practices.
• Collaborate with internal teams and external stakeholders to implement effective QI interventions.
• Deliver QI education, resources, and training to healthcare providers and stakeholders.

Data and Reporting

• Analyze clinical and operational data to identify performance gaps, interpret trends, and guide providers in implementing targeted QI strategies.
• Provide tailored technical assistance through data analysis, QI coaching, and coordination of relevant resources.
• Promptly and accurately document project activities, site visits, provider communications, and outcomes using HSAG and CMS-approved systems.

Professional Development and Compliance

• Maintain up-to-date knowledge of QI methodologies, tools, and best practices through continuous professional development.
• Stay current on best-practice guidelines and regulatory updates from CMS, the Centers for Disease Control and Prevention (CDC), Substance Abuse and Mental Health Services Administration (SAMHSA), and other regulatory agencies.

Project Execution and Team Collaboration

• Manage multiple initiatives, deadlines, and deliverables with strong organization and accountability.
• Contribute to the development of tools, educational content, reports, and other deliverables in a team environment.
• Effectively shift strategies and support approaches to align with evolving program goals, regulatory updates, and emerging challenges in the healthcare environment.
• Occasionally work extended hours to meet project deadlines.

Position Level Qualifications

• Bachelor's degree required; master's degree preferred.
• RN license - active in good standing.
• Minimum of 3 years recent Director of Nursing (DON) experience.
• Minimum of 7 years of experience in a healthcare-related field, including QI experience.

Scope of Responsibility

• Demonstrates strong knowledge of CMS QIN-QIO core quality measures.

• Interprets data to identify trends and recommends system-level improvements.
• Uses advanced QI tools and methodologies to conduct assessments, identify root causes of performance issues, and guide evidence-based interventions to improve quality.
• Oversees quality efforts for a larger or more complex group of providers.
• Coaches and supports QIS I and II staff.
• Designs materials and resources for stakeholders and providers for director-level review.
• Represents the organization in external meetings and collaboratives.
• Independently develops and implements QAPs with providers.
• Contributes to completion of CMS reports, deliverables, and ad hoc requests, as assigned.
• Advises supervisors on complex quality issues and performance improvement opportunities.

Other Qualifications

• Working knowledge of Microsoft Office, SharePoint, or similar productivity and customer relationship management (CRM) systems is preferred.
• Strong written and verbal communication skills, including experience delivering presentations, conducting training, and engaging with providers via phone and email.
• Commitment to improving healthcare quality, safety, and outcomes for Medicare beneficiaries.
• Detail-oriented with strong initiative, sound judgment, and the ability to manage multiple priorities independently.
  
  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).

HSAG is an EEO Employer of Veterans protected under Section 4212.

If you have special needs and require assistance completing our employment application process, please feel free to contact us.

EOE M/F/Veteran/Disability

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider and Quality Assurance

• Industries

  Home Health Care Services and Hospitals and Health Care

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