Quality Improvement Analyst

Beth Israel Lahey Health; Boston (MA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Beth Israel Lahey Health in Boston seeks a Quality Improvement Analyst who will support multiple quality projects, aggregate and analyze data, and collaborate with multidisciplinary teams to drive improvements. Responsibilities include developing data collection systems, tracking progress, and reporting trends to stakeholders, while ensuring adherence to best practices.

Requirements: Bachelor's degree in Business or health-related fields, 3–5 years’ related experience, and advanced Microsoft

Qualifications

• Bachelor's degree in Business, Health-related fields required.
• 3-5 years related work experience required.
• Advanced skills with Microsoft applications including Outlook, Word, Excel, PowerPoint or Access and other web-based applications.

Responsibilities

• Develops and implements systems, policies, and procedures for the identification, collection, and analysis of performance measurement data.
• Partners with project leaders to strategize team project plans, develops project scope, goals and objectives, success criteria, assumptions, and interdisciplinary team membership through analytical processes.
• Analyze statistics, benchmarks, and audits, utilizing appropriate tools to identify opportunities for improvement, and communicates trends and reports to key stakeholders.
• Collects data through the hospital medical record system and information systems. Manages clinical databases and patient registries to monitor processes, outcomes, adverse events, and compliance with best practice.

Education

Bachelor's degree in Business or health-related fields

Master's degree preferred

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Quality Improvement Analyst contributes toward the development and management of multiple quality improvement projects, is responsible for aggregating and analyzing quality data, working with multidisciplinary teams, and developing mechanisms to manage and track progress.

Job Description:

• Monday through Friday, hybrid schedule with rotating onsite requirements. Employees must report to campus by 7:30 a.m. on designated onsite days.

Essential Responsibilities including but not limited to:

1. Develops and implements systems, policies, and procedures for the identification, collection, and analysis of performance measurement data.
2. Partners with project leaders to strategize team project plans, develops project scope, goals and objectives, success criteria, assumptions, and interdisciplinary team membership through rigorous analytical processes in collaboration with project leader
3. Analyze statistics, benchmarks, and audits, utilizing appropriate tools to identify opportunities for improvement, and communicates trends and reports to key stakeholders
4. Collects data through the effective utilization of the hospital medical record system and information systems. Manages clinical databases and patient registries to monitor processes, outcomes, adverse events, and compliance with best practice.

Required Qualifications:

1. Bachelor's degree in Business, Health-related fields required. Master's degree in Business, Health Care Management preferred.
2. 3-5 years related work experience required.
3. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Competencies:

1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Social/Environmental Requirements:

1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.
3. No substantial exposure to adverse environmental conditions
4. Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department

Sensory Requirements:

Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity <3 feet, Conversation, Telephone.

Physical Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

This job requires constant sitting,frequent Power Grasping using one hand, Fine Manipulation using one hand, Keyboard use.

Pay Range:

$79,997.00 USD - $119,995.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled