Quality Improvement Advisor

Lever, Inc.; Oregon; Remote; USD 90,000 - 130,000; Full time

Job summary

Telligen is seeking a Quality Improvement Advisor to serve as the primary liaison and coach for nursing homes, hospitals, and outpatient practices, focusing on patient care, safety, and outcomes. This remote role requires residing in Idaho or Oregon to be eligible, with consideration for internal candidates in other states.

You will collaborate with providers to drive measurable improvements, analyze quality data, and support learning collaboratives while aligning with CMS standards and federal

Qualifications

• Bachelor's degree or equivalent healthcare experience.
• Healthcare quality improvement experience required.
• Knowledge of quality improvement methodologies in healthcare.
• Ability to engage with C-suite and clinicians.
• Familiarity with CMS quality measures and accreditation standards.
• Requires EUA ID and CMS ICT account training.

Responsibilities

• Collaborate with providers to identify and drive improvements in patient outcomes.
• Connect providers with learning opportunities via state and national initiatives.
• Analyze regional data and facilitate learning collaboratives for implementation.
• Coach providers across care settings to align with healthcare quality objectives.

Skills

Quality improvement

CMS regulations

Stakeholder engagement

Coaching

Communication

Healthcare

Education

Bachelor's degree in public health/public administration

Master’s degree preferred in public health or quality

Job description

As a Quality Improvement Advisor, you will serve as the primary liaison and coach for nursing homes, hospitals, and outpatient practices, focusing on identifying areas for improving patient care, safety, and outcomes, implementing improvement activities and achieving healthcare goals.

While this is a remote position, candidates must live in Idaho or Oregon to be eligible for this position. However, Telligen will consider internal candidates in other states.

What You'll Do:

• Collaborate with nursing homes, hospitals, and outpatient practices to identify the need for and drive measurable improvements in patient outcomes
• Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities
• Analyze regional, state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to nursing homes, hospitals, and outpatient practices as they implement evidence-based practices
• Bring knowledge of all three setting types and broader healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives

Required Skills and Experience:

• Bachelor’s degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate’s degree with 5+ years’ experience, etc.)
• Healthcare quality improvement experience required
• In-depth knowledge of the principles of quality improvement practices and methodologies used in healthcare settings
• Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals
• Familiarity with state and federal regulations impacting healthcare facilities, including CMS quality measures, survey and accreditation standards
• Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas
• Active Enterprise User Administration (EUA) ID: As a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA ID
  • If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID. Failure to obtain the EUA ID within this timeframe may result in the termination of employment

Preferred Skills and Experience:

• Nursing home/long term care/hospital and/or outpatient practice setting experience
• Behavioral health experience
• Master’s degree in public health, quality improvement science, health informatics, or related field
• Licensed RN, LPN, MSW, or CPHQ
• Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators
• Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
• Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

We’re on a mission to transform lives and economies by improving health.

Ownership:As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community:We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity:We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity:We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen!

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While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.

Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.