Quality Excellence Lead

Roche; South San Francisco (CA); On-site; USD 111,000 - 206,000; Full time

Job summary

Genentech is seeking a Quality Excellence Lead within our Quality Excellence Infrastructure team in South San Francisco. You will shape global Quality Infrastructure strategies, drive data-driven decision-making, and champion new digital quality technologies to enable scalable, compliant operations.

You will lead cross-functional initiatives, oversee Quality System governance, and cultivate knowledge sharing across Pharma Development.

Qualifications

• Education: Masters, Bachelor’s degree or equivalent in scientific or quality-related field.
• 5 years in pharma or Quality Systems experience preferred.
• Experience with regulated health/pharma environments (GCP, GVP, MDR, SaMD, RBQM).
• Hands-on AI/data analytics experience to optimize quality processes.

Responsibilities

• Shape global Quality Infrastructure strategies for efficiency and scalability.
• Unlock data-driven decision-making by managing quality data and insights.
• Champion the implementation of cutting-edge quality technologies and AI capabilities.
• Lead cross-functional, systems-wide changes to accelerate quality outcomes globally.
• Oversee end-to-end Quality System governance and regulatory compliance.
• Foster knowledge management and learning across Pharma Development Quality.

Skills

Quality systems

Digital & AI literacy

Information governance

Strategic thinking

Collaborator/change-agent

Communication skills

Education

Bachelor’s/Master’s in science or quality

Tools

Quality tools

Job description

Are you a highly skilled professional, interested in Quality Excellence, driven by a passion for innovation and a desire to make a tangible impact?

At Roche, our commitment to quality in Pharma Development is unwavering. We deliver confidence in the integrity of our data, agility in our processes, and transparency with regulators, patients, and society.

The Opportunity

As Quality Excellence Lead in our Quality Excellence Infrastructure team, you will:

• Shape the global ecosystem: Drive, maintain, and continuously elevate our Quality Infrastructure strategies to deliver organizational efficiencies, scalability, and measurable productivity gains.

• Unlock data-driven decision-making: Manage critical Quality data to maintain full regulatory compliance while transforming raw metrics into strategic business insights.

• Pioneer innovative quality technologies: Champion the implementation, scaling, and ongoing enhancement of cutting-edge Quality tools, AI capabilities, and digital methodologies.

• Lead strategic, system-wide changes: Apply systems-thinking and collaborative governance to align cross-functional initiatives and accelerate quality outcomes globally.

• Oversee compliance & governance: Drive end-to-end Quality System oversight, active monitoring, and governance frameworks across the organization.

• Cultivate a high-impact knowledge network: Implement and champion knowledge management practices across Pharma Development Quality to foster seamless learning and organizational growth.

• Thrive in a collaborative environment: Partner with global cross-functional teams in an empowering, trusting, and purpose-driven culture dedicated to improving patient lives.

Who You Are

• Education and Experience: Masters, Bachelor’s degree or equivalent in scientific or quality-related field or equivalent combination of education, training and experience. 5 years in the pharmaceutical industry and/or Quality Systems experience preferred.

• Proven Quality Systems expertise: Background in quality systems management, ownership, and strategy within regulated health/pharma environments (e.g., Good Clinical Practice [GCP], Good Pharmacovigilance Practices [GVP], Medical Device Regulation [MDR], Software as a Medical Device [SaMD], or Risk-Based Quality Management [RBQM]).

• Digital & AI literacy: Hands-on experience utilizing artificial intelligence (AI), AI agents, and advanced data analytics tools to optimize quality processes and drive business solutions.

• Information & Knowledge Management background: Demonstrated experience in information governance, knowledge management, and maintaining standardized procedures.

• Strategic & critical thinker: Excellent analytical and problem-solving skills with a proactive, risk-based mindset and a track record of data-driven decision-making.

• Collaborator & change-agent: Exceptional communication skills with a proven ability to build strong partner relationships, align cross-functional stakeholders, and champion change.

The interview process will consist of a screening video interview, followed by a case study presentation as part of the interview process.

Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of South San Francisco, CA is $111,000 to $206,100. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company’s policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.