Quality Engineering Manager, Apple Services Engineering

Apple Inc.; Cupertino, Northern (CA, KY); Hybrid; USD 238,000 - 356,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock programs

Relocation assistance

Tuition reimbursement

Job summary

Apple Inc. is seeking an experienced Quality Engineering Manager to lead a QE team across a diverse and fast-moving product landscape.

This second-level role reports to a Technical DRI and requires clear communication with senior stakeholders to translate quality signals into actionable information. You will guide managers, own the quality strategy, champion test automation, and collaborate with Engineering, PM, and Design to ensure release readiness.

Qualifications

• 6+ years of experience in Quality Engineering/Quality Assurance, including 2+ years managing managers or leading multiple teams.
• Experience operating in complex, diverse, and fast-changing technical environments — working across multiple product areas or platforms.
• Experience supporting or driving test automation adoption within a team.
• Solid track record of "managing up" — communicating clearly with senior stakeholders, including surfacing difficult status updates and defending quality positions when needed.
• Experience managing through other managers, including a Technical DRI or equivalent senior IC.
• Good judgment balancing quality rigor against schedule and business realities.

Responsibilities

• Lead through leaders by coaching QE managers and a Technical DRI.
• Own quality strategy and release readiness across projects.
• Support automation as a force multiplier and ensure consistency.
• Manage up with clear, proactive risk and status updates to leadership.
• Advocate for the team in cross-functional negotiations over scope, timelines, and resourcing.
• Navigate ambiguity and change with sound decision-making.
• Collaborate with Engineering, PM, and Design to embed quality early in the lifecycle.
• Coordinate with peer QE and engineering teams to align standards and tools across groups.
• Plan headcount and skills, identifying gaps and automation depth.
• Improve testing methodologies, defect management, and quality gates.
• Mentor managers and engineers on people leadership and technical judgment.

Skills

Quality engineering leadership

Managing managers

Cross-functional collaboration

Test automation adoption

Executive communication

Tools

CI/CD pipelines

Python

Swift

Scripting

Job description

Quality Engineering Manager, Apple Services Engineering

Cupertino, California, United States Software and Services

People at Apple don’t just build products — they craft the kind of experience that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it!

Description

Apple is seeking an experienced Quality Engineering Manager to lead a QE team operating across a diverse and fast-moving product landscape. This is a second-level role: you will guide and develop a group of managers along with a Technical Directly Responsible Individual (DRI), while keeping key stakeholders informed on quality status, risk, and readiness.The ideal candidate is comfortable working across multiple product areas and technology stacks, and can communicate clearly and confidently with senior stakeholders — translating quality signals into information they can act on.

Responsibilities

• Lead through leaders. Manage, coach, and develop a team of QE managers and a Technical DRI, ensuring each has clear priorities, growth support, and the guidance needed to lead their own teams effectively.
• Own quality strategy for your area. Set direction for test strategy, coverage, and release readiness across your teams' projects — adapting approach as priorities and technology shift.
• Support automation as a force multiplier. Champion test automation adoption across your teams, and partner with the Technical DRI to keep automation practices consistent, reliable, and scaled to project needs.
• Manage up effectively. Proactively surface risks, tradeoffs, and status to your leadership chain with clarity and appropriate urgency — before being asked. Frame quality data in terms your stakeholders can act on, and build trust through consistent, transparent communication.
• Advocate for the team. Stand firm as a supportive advocate for your engineers and managers when negotiating scope, timelines, and resourcing with cross-functional partners — protecting the team's ability to do rigorous, sustainable quality work while still finding workable compromises.
• Navigate ambiguity and change. Operate confidently in an environment with shifting requirements, tight timelines, and evolving priorities; make sound calls with incomplete information.
• Cross-functional partnership. Work closely with Engineering, Program Management, and Design partners to embed quality early in the development lifecycle and align on release criteria.
• Collaborate across teams at Apple. Coordinate with peer QE and engineering teams in other groups to align on shared standards, tools, and dependencies, and to bring in outside best practices.
• Resource and team planning. Balance headcount, skill mix, and workload across your teams; help identify and close skill gaps, including automation depth.
• Process and tooling improvement. Help refine test methodologies, defect management, metrics/reporting, and quality gates used across your teams.
• Talent development. Support the growth of your managers and their engineers; mentor managers on people leadership, technical judgment, and communicating effectively with stakeholders.

Minimum Qualifications

• 6+ years of experience in Quality Engineering/Quality Assurance, including 2+ years managing managers or leading multiple teams.
• Experience operating in complex, diverse, and fast-changing technical environments — working across multiple product areas or platforms.
• Experience supporting or driving test automation adoption within a team.
• Solid track record of "managing up" — communicating clearly with senior stakeholders, including surfacing difficult status updates and defending quality positions when needed.
• Experience managing through other managers, including a Technical DRI or equivalent senior IC.
• Good judgment balancing quality rigor against schedule and business realities.

Preferred Qualifications

• Working knowledge of test automation frameworks, CI/CD pipelines, or scripting/programming (e.g., Python, Swift, or similar).
• Familiarity with both hardware and software quality disciplines.
• Experience helping a QE team grow or adapt through organizational change

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $237,600 and $356,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.