Quality Engineer - Kraft Linerboard

Georgia-Pacific LLC; Toledo (OR); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid time off

Job summary

Georgia-Pacific Toledo is seeking a Quality Engineer to ensure products meet customer, regulatory and quality standards. You will lead investigations, drive corrective actions, support risk-based decisions, and collaborate with operations, technical, environmental, and supply chain teams to prevent repeat issues.

You’ll guide root-cause analyses, participate in containment and verification activities, and coach teams on disciplined problem solving and documentation.

Qualifications

• Lead root cause analyses for complaints, nonconformances, deviations, audits and recurring issues.
• Drive containment, investigation, action planning, verification and closure for product stewardship.
• Interpret technical data and customer requirements to support risk-based decisions.
• Maintain knowledge of quality management systems, specifications, process control, audits, and data-driven problem solving.
• Communicate complex findings clearly to business and customer-facing teams.

Responsibilities

• Lead structured root cause analyses for customer complaints, product nonconformances, process deviations, audit findings, and recurring quality issues using tools such as 5 Whys, Fishbone/Ishikawa, FMEA, and statistical trending.
• Own or support Product Stewardship activities, including containment, investigation, action planning, implementation, verification of effectiveness, documentation, and closure.
• Serve as a product stewardship resource by evaluating quality risks, regulatory considerations, customer use requirements, specification changes, and life-cycle impacts.
• Partner with manufacturing, technical, environmental, procurement, logistics, sales, and customer-facing teams to align product decisions with safety, compliance, customer expectations, and business risk.
• Analyze production, lab, inspection, customer feedback, and process data to identify trends, prevent defects, reduce variation, and improve product performance.
• Develops and coaches the Operations Teams on quality procedures, control plans, inspection criteria, specifications, and product disposition workflows.
• Support customer complaint investigations, technical reviews, audit responses, claims, regulatory inquiries, and product stewardship reviews.
• Coach teams on disciplined problem solving, evidence-based decisions, quality expectations, and effective documentation.

Skills

Root cause analysis

Corrective and preventive actions

Data-based problem solving

Quality management systems

Cross-functional collaboration

Clear business/customer communication

Education

Bachelor’s degree in engineering or related technical field

Tools

5 Whys

Fishbone / Ishikawa

FMEA

Job description

Your Job

Quality Engineer – Ensures products meet customer, regulatory, internal quality, and stewardship expectations. This role leads technical investigations, drives corrective and preventive actions, supports risk-based product decisions, and partners with operations, technical, environmental, commercial, and supply chain teams to prevent repeat issues.

Your Job

Quality Engineer – Ensures products meet customer, regulatory, internal quality, and stewardship expectations. This role leads technical investigations, drives corrective and preventive actions, supports risk-based product decisions, and partners with operations, technical, environmental, commercial, and supply chain teams to prevent repeat issues.

Our Team

Georgia-Pacific Toledo is a producer of brown paper used to make cardboard and is a leader in recycling in the Northwest. The Toledo Mill is located within a 10-minute drive to the Pacific Ocean. Many outdoor activities are available near the mill including fishing, hiking, mountain biking, kayaking, and boating.

What You Will Do

• Lead structured root cause analyses for customer complaints, product nonconformances, process deviations, audit findings, and recurring quality issues using tools such as 5 Whys, Fishbone/Ishikawa, FMEA, and statistical trending.
• Own or support Product Stewardship activities, including containment, investigation, action planning, implementation, verification of effectiveness, documentation, and closure.
• Serve as a product stewardship resource by evaluating quality risks, regulatory considerations, customer use requirements, specification changes, and life-cycle impacts.
• Partner with manufacturing, technical, environmental, procurement, logistics, sales, and customer-facing teams to align product decisions with safety, compliance, customer expectations, and business risk.
• Analyze production, lab, inspection, customer feedback, and process data to identify trends, prevent defects, reduce variation, and improve product performance.
• Develops and coaches the Operations Teams on quality procedures, control plans, inspection criteria, specifications, and product disposition workflows.
• Support customer complaint investigations, technical reviews, audit responses, claims, regulatory inquiries, and product stewardship reviews.
• Coach teams on disciplined problem solving, evidence-based decisions, quality expectations, and effective documentation.

Who You Are (Basic Qualifications)

• Bachelor’s degree in engineering, chemistry, materials science, paper science, quality management, or a related technical field.
• Experience in quality engineering, manufacturing, process engineering, technical service, product stewardship, or a related industrial role.
• Demonstrated ability to lead root cause investigations and implement corrective and preventive actions that prevent recurrence.
• Working knowledge of quality management systems, product specifications, process control, audit practices, and data-based problem solving.
• Ability to interpret technical data, laboratory results, customer requirements, process trends, and product performance information.
• Strong communication skills with the ability to translate technical findings into clear business and customer-facing messages.

What Will Put You Ahead

• Experience in pulp and paper, packaging, chemicals, manufacturing, consumer products, or another regulated or customer-sensitive production environment.
• ASQ CQE, Six Sigma, Lean, ISO 9001 auditor training, or equivalent quality certification.
• Experience with customer complaint management, product risk assessments, supplier quality, statistical process control, or quality management software.
• Familiarity with product safety, regulatory compliance, customer use conditions, sustainability considerations, and life-cycle risk management.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 300,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).