Quality Engineer II

Mesa Chamber of Commerce; Mesa (AZ); On-site; USD 70,000 - 85,000; Full time

Job summary

Mesa Chamber of Commerce is seeking a Quality Engineer II to lead complex quality initiatives and mentor junior staff. The role acts as a SME for core QMS processes and drives compliance and systemic improvements across manufacturing and supplier operations.

The candidate will manage cross‑functional projects, lead audits, and collaborate with engineering and production to deploy Quality Plans, Control Plans, and Process Validation protocols.

Qualifications

• Bachelor’s degree in Engineering, Quality, or technical field required.
• 4–7 years of progressive quality experience in a regulated manufacturing environment.
• Proficient in ISO 9001, AS9100, and ISO 13485 requirements, and internal/external audit protocols.
• Lean or Six Sigma Greenbelt certification desired.
• Demonstrated ability to lead quality improvement initiatives and manage small to medium cross‑functional projects.
• Strong familiarity with quality tools (SPC, FMEA, control plans, DOE, MSA, root cause analysis tools).
• Experience leading audits (internal, supplier, customer).
• ASQ CQE preferred or ability to achieve within one year.
• Travel up to 25% as needed.
• Must wear PPE as required.

Responsibilities

• Own/drive cross‑functional root cause investigations and CAPAs.
• Maintain and improve QMS to ensure ISO 9001, AS9100, ISO 13485 compliance.
• Own QMS subsystems (document control, calibration, audit program, supplier quality).
• Lead internal audit program execution and mentor auditors.
• Develop and deploy Quality Plans, Control Plans, and Process Validation protocols.
• Lead FAI and PPAP for new product introduction and major changes.
• Support RMA process with timely evaluation and documentation.
• Conduct supplier assessments and manage supplier corrective actions.
• Analyze quality metrics and present executive dashboards.
• Support customer quality interactions, audits, data requests, and issue resolution.
• Mentor QE I and Inspectors; coach on quality principles and tools.
• Promote use of FMEA, SPC, MSA, risk management across projects.
• Lead or support internal training on QMS procedures and standards.

Skills

Root cause analysis

CAPA

QMS knowledge

Auditing

Project leadership

Quality tools

Supplier quality

Mentoring

DOE

FMEA

Education

Bachelor’s degree in Engineering/Quality/technical field

Associates degree + 3 years quality experience

Tools

SPC

MSA

8D

DMAIC

Job description

The Quality Engineer II (QEII) is a mid-level quality engineering role responsible for leading complex quality initiatives, supporting cross-functional quality improvement efforts, and mentoring junior quality staff. Building on foundational knowledge, Quality Engineer II acts as a technical subject matter expert (SME) for core QMS processes and drives both compliance and systemic improvement across manufacturing and supplier operations.

This role requires a strong technical background, independent project management capabilities, and the ability to influence cross‑functional teams in a regulated environment (ISO 9001, AS9100, ISO 13485).

What You Will Do

• Own/drive cross‑functional root cause investigations, manage high‑impact CAPAs, and oversee problem‑solving teams (e.g., 8D, DMAIC, or similar).
• Own day‑to‑day execution, administration and continuous improvement of the QMS to ensure ongoing compliance with ISO 9001, AS9100, and ISO 13485.
• Take ownership of key QMS subsystems (e.g., document control, calibration, audit program, supplier quality) and ensure compliance and continual improvement.
• Own internal audit program execution and train/mentor internal auditors.
• Develop and deploy Quality Plans, Control Plans, and Process Validation protocols in collaboration with engineering and production.
• Lead the FAI and PPAP process for new product introduction and major engineering changes.
• Participate in and support the RMA (Return Material Authorization) process, ensuring timely evaluation, documentation, and resolution of returned products.
• Conduct supplier assessments and manage supplier corrective action processes.
• Analyze complex quality performance metrics and create executive‑level summaries and dashboards; present trends and actions at management reviews.
• Support and at times lead customer quality interactions, including audits, data requests, and issue resolution.
• Manage job duties and assigned quality projects with minimal supervision while meeting deadlines and maintaining accuracy.
• Mentor Quality Engineer I and Inspectors, offering technical guidance and coaching on quality engineering principles and tools.
• Drive the use of advanced quality tools such as FMEA, SPC, MSA, and risk management techniques across projects and processes.
• Lead or support internal training efforts on QMS procedures, standards, and quality tools.

What We Are Looking For

• Bachelor’s degree in Engineering, Quality, or technical field required. Associates degree with at least 3 years working as a Quality Engineer acceptable.
• 4–7 years of progressive quality experience in a regulated manufacturing environment.
• Proficient in ISO 9001, AS9100, and ISO 13485 requirements, and internal/external audit protocols.
• Strong experience with CAPA, MRB, RMA, and QMS documentation.
• Lean or Six Sigma Greenbelt certification desired
• Demonstrated ability to lead quality improvement initiatives and manage small to medium cross‑functional projects.
• Strong familiarity with quality tools (SPC, FMEA, control plans, DOE, MSA, root cause analysis tools (e.g., 5 Whys, Fishbone, 8D, etc.))
• Experience leading audits (internal, supplier, customer).
• ASQ Certified Quality Engineer (CQE) preferred or ability to achieve within one year.
• Ability to travel up to 25% as needed.
• Must be able to wear personal protective equipment (PPE) as required.

The salary for this position starts at $77,680