Quality Engineer II

ARCH; Kenosha (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

ARCH, located in Kenosha, WI, is seeking an experienced Quality Engineer to drive QMS compliance and continuous improvement within a medical device manufacturing setting. You will lead quality initiatives, manage CAPA, and collaborate across departments to sustain product quality from design through production.

The role requires strong knowledge of ISO 13485, FDA 21 CFR 820, and GD&T, plus hands-on experience with PPAP, IQ/OQ/PQ, and supplier quality.

Qualifications

• Bachelor’s degree in Quality Engineering, Mechanical Engineering, Biomedical Engineering, or related field preferred or equivalent experience.
• Five to seven years of experience in the medical device manufacturing industry and in quality engineering roles.
• Knowledge of ISO 13485 and FDA 21 CFR 820 regulations.
• Geometric Dimensioning and Tolerancing per ASME Y14.5M.
• Familiarity with testing methods for design verification and validation of medical devices.

Responsibilities

• Lead quality control programs to ensure production meets FDA/ISO standards.
• Investigate and address customer complaints (CAPA).
• Assist with internal/external audits of the QMS for compliance.
• Review documents and support reviews of contracts, requirements, and blueprints.
• Create and maintain PPAP documentation (GR&R, control plans, first article inspection).
• Direct inspection and testing activities to maintain process control.
• Train staff on quality standards across departments.
• Collaborate with suppliers to ensure component quality and continuous improvement.

Skills

Self-starter

Leadership

Team collaboration

Quality control programs

CAPA management

Audits and QMS

Document control

Process improvement

Inspection & testing

PPAP

IQ/OQ/PQ

GD&T knowledge

Supplier quality

Education

Bachelor’s degree in Quality Engineering, Mechanical Engineering, Biomedical Engineering, or related field (preferred or equivalent)

5–7 years in medical device manufacturing quality engineering

Knowledge of ISO 13485 and FDA 21 CFR 820

Tools

CNC machining

GD&T (ASME Y14.5M)

EPICOR ERP

Inspection equipment

Job description

• Self-starter, working independently on assigned projects, leading the team and collaborating with other internal and external parties.
• Plans, coordinates, and directs quality control programs designed to ensure continuous production of products consistent with established FDA and ISO standards.
• Investigates and addresses customer complaints (CAPA) regarding quality.
• Assists with internal/external audits of the Quality Management System (QMS) to ensure compliance to procedural, customer, and regulatory requirements.
• Fully versed in Document Control processes and procedures.
• Assists in reviewing and revising processes within the QMS (Quality Management System).
• Provides inspection activity for products throughout the production cycle.
• Creates, implements, updates and maintains work instructions, partnering with the Engineering and other departments.
• Creates and directs process/equipment validations (IQ, OQ, PQ).
• Reviews customer contracts (purchase orders, regulatory requirements, blueprints).
• Creates PPAP documentation (GR&R, control plans, first article inspection, criteria, etc.).
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Trains quality and other departments to achieve quality standards (visual and dimensional).
• Works with suppliers to ensure quality of all purchased parts for company use.
• Helps reduce scrap/waste, cost, time; drives for continuous improvement.
• Reliable, timely, ethical and consistent attendance.
• Travels to another facility and/or customer/vendor sites based on company needs.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Quality Engineering, Mechanical Engineering, Biomedical Engineering, or a related field preferred or equivalent experience
• five to seven years of experience in medical device manufacturing industry and in the quality engineering role, and/or training,
• or equivalent combination of education and experience.
• Knowledge of the medical device manufacturing industry is highly preferred.
• Experience with CNC machining and mechanical inspection is preferred.
• Knowledge of ISO 13485 Quality Management System & FDA 21CFR 820 Regulations.
• Knowledge of Geometric Dimensioning and Tolerancing per ASME Y14.5M.
• Familiarity with test methods and standards for the design, verification, and validation of medical device products.

Language Ability

Ability to read, analyze, and interpret common scientific and technical manuals, training materials, financial reports, and legal documents (specifically in English). Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community (specifically in English). Ability to communicate effectively with tact, respect and professionalism within all levels of the organization. Must work responsibly with or without supervision using effective communication skills; able to collaborate with various departments and all levels of team members.

Computer Skills

To perform this job successfully, an individual should have professional and working knowledge of Microsoft office and its applications (Word, Excel, Power Point, etc.), e‑mail, communication platforms (Zoom, Teams). Knowledge of manufacturing software and ERP systems (EPICOR is strongly preferred).

Certificates and Licenses

No certifications required. Relevant certifications demonstrating applied understanding of medical device quality system requirements, such as AAMI Quality System, Certified ASQ or ISO Lead Auditor and Regulatory Affairs Professional Society (RAPS) preferred. GD&T certifications are highly preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.