Quality Engineer II

Nordson EFD LLC; East Providence (RI); On-site; USD 70,000 - 90,000; Full time

Job summary

Nordson EFD is a global leader in fluid dispensing. We seek a Quality Engineer II to join our Rhode Island team.

You will collaborate with cross-functional groups to design and improve quality processes, perform risk assessments, root cause analyses, and implement long-term corrective actions to prevent recurrence of quality issues. You will lead audits to ISO 9001:2015, develop work instructions, and train staff in problem-solving methods.

Qualifications

• Bachelor's Degree in Engineering.
• 2–3 years quality assurance experience.
• Proficient in Excel, Word, PowerPoint.
• Experience in ISO 9000 manufacturing environment.
• Root Cause Analysis and problem-solving skills.
• Ability to read and interpret technical drawings.

Responsibilities

• Lead team activities for resolution of customer Corrective Action Requests related to basic product functional issues, manufacturing issues or business processes.
• Develop robust preventative actions to ensure customer issues do not reappear.
• Lead improvement projects for basic design, manufacturing and administrative processes.
• Assist with improvement efforts on complex design, manufacturing and administrative processes.
• Use basic and advanced Lean and Six Sigma tools to describe processes.

Skills

Root Cause Analysis

Problem Solving

Lean Six Sigma

Quality Assurance

Statistical Tools

Education

Bachelor's Degree in Engineering

Tools

Minitab

Excel

Word

PowerPoint

MS Office

Job description

Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

The Quality Engineer II works with a collaborative cross-functional teams to proactively implement quality design, manufacturing and administrative processes. They are also responsible for helping to develop processes to assess product and process risk, performing root cause analysis and implementing effective long-term corrective actions to prevent recurrence of quality issues. Will develop and use metrics to identify areas of continuous improvement and train EFD team members in problem solving methodologies, as required.

Essential Job Duties and Responsibilities

• Quality Management Systems :Understand and operate within a QMS for the total enterprise. Able to follow and document procedures to be used by the quality and manufacturing teams.
• Able to develop and document work instructions and forms.
• Able to effectively review work instructions and forms developed by others.
• Corrective Action Process:Lead team activities for resolution of chronic customer Corrective Action Requests related to basic product functional issues, manufacturing issues or business processes.
• Develop robust preventative actions to ensure customer issues do not reappear.
• Continual Improvement Initiatives:Lead improvement projects for basic design, manufacturing and administrative processes.
• Assist with improvement efforts on complex design, manufacturing and administrative processes.
• Use basic and advanced Lean and Six sigma tools to describe processes.
• Investigate opportunities for product and process improvement to reduce scrap and operational cost.
• Use statistical tools and other means of reporting to justify process optimization and capital expenditure.
• Measurement Systems:Uses advanced measurement tools and supports design of new fixtures in the evaluation of products and processes.
• Revises existing measurement systems and processes.
• Recommends/specifies advanced measurement equipment in new applications.
• Creates all required documentation and trains other staff as required.
• Process Auditing:Serves as a Lead Auditor and conducts effective audits per ISO 9001:2015 requirements or equivalent.
• Applies the proper interpretation of the standard in actual audit situations.
• Tailors an audit interview based on the requirements of the standard and obtains audit evidence from this interview.
• Manages the audit process, including opening meetings, auditing, closing meetings, and reporting.
• Hosts auditors during audits by external notified bodies, agencies and customers.
• Quality Standards and Bodies:Understanding, training in, and working knowledge of popular QMS standard (e.g. ISO-9000) requirements.
• Ability to interpret requirements and convert into detailed procedures and work instructions.
• Can develop working knowledge of key product standards affecting Nordson EFD products.
• Other responsibilities include:Assure all elements of the enterprise are operating within the Nordson EFD Quality Management SystemAssure customer quality expectations are understood and reflected in all products and business processes.
• Provide support for internal manufacturing sites regarding change management, discrepant material, and product qualifications.
• Perform quality audit activities, inspect and monitor attributes critical to product quality, and provide expert knowledge with quality tools and methods.
• Work with all functional elements within the enterprise to develop, monitor and report key internal and external metrics to management.
• Support Supply Chain Management organization relative to the collection and analysis of supplier quality data and assisting suppliers with product and process quality requirements.
• Participate in NPD process by conducting specification and design reviews with respect to Quality requirements of new products, develops measurement system plans, reliability plans, control plans and FMEAs.
• All other duties as assigned.

Minimum Requirements

• Bachelor's Degree in Engineering
• 2-3 years quality assurance related experience
• Proficient in Microsoft Office: Excel, Word and PowerPoint
• Experience working in an ISO09000 manufacturing environment or equivalent.
• Demonstrated intermediate problem-solving skills - Root Cause Analysis / Problem Solving Methods (8-D, PDCA, DMAIC)
• Demonstrated basic understand and training in at least one of the following areas:Probability and StatisticsIndustrial statistics (Cpk, MSA, SPC)QA Tools (PPAP, FMEA, Control Plans)Design of ExperimentsAble to read, understand and interpret technical drawings / documentation from three and ability to create technical drawings / documentation in Mechanical Design

Preferred Requirements

• Working knowledge of Injection Molding equipment and processes
• Working knowledge of machined part equipment and processes
• Working knowledge of advanced Lean principles and methods (Value Stream Mapping, RIE, Status Display, 6S, Continuous Flow)
• Certified Six Sigma Green Belt/Black Belt
• Experience with Minitab

Working Conditions and Physical Demands

Mixed environment (office, lab and manufacturing). The employee must occasionally lift and/or move up to 25 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 5%

About Nordson EFD

Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.