Quality Engineer I: Global Quality & Process Excellence

Libbey Inc.; Toledo (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Libbey, a maker of glass and tabletop products, is seeking a Quality Engineer to help ensure Libbey products meet the highest quality standards. You will partner with suppliers and internal teams to drive quality excellence across the supply chain.

Responsibilities include establishing and maintaining quality standards, managing product specifications, and ensuring quality documentation is accurate and accessible to manufacturing locations and suppliers worldwide.

Qualifications

• Bachelor’s degree or equivalent in a technical field and related experience.
• Experience across corporate, laboratory, operations, supplier, and product development quality areas.
• Strong communication skills, both written and verbal, tailored to audience.
• Proficiency with MS Office and cross-functional project work.

Responsibilities

• Assist with qualification of new sourced items.
• Assist with R&D efforts to improve product quality or the processes and applications.
• Report on testing and qualification results through written and oral presentations.
• Verification of current and potential sourced product claims for marketing.
• Review and update QAPs (Quality Assurance Plans).
• Review PSI (Pre-Shipment Inspection) reports for accuracy and completeness.
• Review and update PSS (Product Specification Sheets).
• Respond to Customer Questions and Complaints in a Professional Manner.
• Investigate and drive resolution to reports of product nonconformities for internal and external customers.
• Validate product quality through Lab Testing such as thermal shock, impact and chip resistance, and durability tests.
• Support all product channels.
• Support Libbey product supply chain during Process and Product Quality audits including third party testing such as Bureau Veritas, SGS, etc.
• Coordinate corrective and preventative action responses, activities, and follow up.
• Perform gauge reliability and repeatability studies as required.
• Stay up to date with relevant compliance and testing standards (such ASTM) for our various product categories and communicate with our suppliers and customer when an appropriates test is recommended.
• Assist in the development and implementation of a global Quality Management System.
• Other duties as assigned.

Skills

Communication skills

MS Office proficiency

Cross-functional collaboration

Six Sigma/Lean knowledge

Blueprint reading

Quality lab testing experience

Travel up to 10%

Education

Bachelor’s degree in a technical field (Engineering, Sciences, Ceramics, Quality, etc.)

Associate degree in a technical field with at least 6 years of Quality or Ceramics Engineer experience

Tools

CMM

Gage calibration

Measurement methods

Job description

Libbey, a maker of glass and tabletop products, is seeking a Quality Engineer to help ensure Libbey products meet the highest quality standards. You will partner with suppliers and internal teams to drive quality excellence across the supply chain.

Responsibilities include establishing and maintaining quality standards, managing product specifications, and ensuring quality documentation is accurate and accessible to manufacturing locations and suppliers worldwide.