Quality Engineer: CAPA, NPI & Data-Driven Improvement

Insight Global (United States); Philadelphia (Philadelphia County); On-site; USD 48,000 - 76,000; Full time

Job summary

Insight Global is seeking a Quality Engineer for our Philadelphia manufacturing site. The role runs 7am-4pm, Monday-Friday, and ensures products, processes, and systems meet internal and regulatory standards while driving continuous improvement and reducing defects. You will lead CAPA, support NPI, perform audits, analyze data, and collaborate across functional teams using Lean and Six Sigma.

A B.S. in a technical field and 2 years' quality experience are required; immigration sponsorship is not

Qualifications

• Bachelor’s degree in Chemical Engineering, Chemistry, Engineering, or a related technical discipline.
• 2 years of experience in quality engineering or a related role.
• Experience working within a Quality Management System (e.g., ISO 9001).
• Proficiency with data analysis and reporting tools such as Microsoft Excel or similar.
• Immigration sponsorship is not available for this role.

Responsibilities

• Develop, implement, and maintain quality systems, tools, and procedures to support quality objectives.
• Lead root cause analysis and CAPA activities for nonconformances, customer complaints, and internal findings.
• Support NPI activities including FMEA, control plan development, and validation.
• Conduct internal, supplier, and customer audits to ensure compliance with quality standards and regulatory requirements.
• Collect and analyze quality data to identify trends, risks, and improvement opportunities.
• Collaborate with cross-functional teams to drive Lean/Six Sigma improvement initiatives.
• Review and approve engineering changes from a quality perspective.
• Provide guidance to manufacturing operations, suppliers, and external partners.
• Ensure document control and adherence to eQMS requirements.

Skills

FMEA

SPC

MSA

Control Plans

Root Cause Analysis

5 Whys

Fishbone

CAPA

Education

Bachelor's degree in Chemical Engineering, Chemistry, Engineering, or related technical discipline

Tools

Excel

Quality Management Software (eQMS)

ISO 9001 auditing tools

Job description

Insight Global is seeking a Quality Engineer for our Philadelphia manufacturing site. The role runs 7am-4pm, Monday-Friday, and ensures products, processes, and systems meet internal and regulatory standards while driving continuous improvement and reducing defects. You will lead CAPA, support NPI, perform audits, analyze data, and collaborate across functional teams using Lean and Six Sigma.

A B.S. in a technical field and 2 years' quality experience are required; immigration sponsorship is not