Quality Engineer

CNH Industrial; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

CNH Industrial in Springfield, MO, seeks a Quality Engineer to uphold quality and safety standards in daily manufacturing. The role focuses on resolving issues quickly, leading CAPAs, and performing PPAP and internal audits to sustain process excellence.

You will partner with production, engineering, and suppliers, applying Six Sigma, gauge R&R, and capability analysis to prevent recurrence and improve overall quality across the plant.

Qualifications

• High School Diploma or HiSet (Formerly GED).
• Bachelor’s degree or ASQ/CQE (must obtain within 1 year) or 4+ years of on‑the‑job experience in quality or engineering roles.
• Regular, predictable, and reliable attendance.
• Ability to read, write and comprehend instructions, correspondence, SDS, GHS labels, JSA, and engineering drawings and specifications.
• Possess basic PC skills and working knowledge of Microsoft Office Suite.
• Must wear PPE and work in hearing conservation areas as needed.
• Must be able to sit, stand, walk, climb, bend, stoop, twist, reach and lift 0-30 lbs. repeatedly.

Responsibilities

• Work with internal and external stakeholders to resolve quality issues quickly to prevent compromising quality and safety standards.
• Analyze non-conformance trends to identify significant issues and evaluate effectiveness of corrective actions.
• Lead and participate in CAPAs to improve and sustain product quality.
• Conduct internal, product and process audits to schedule.
• Contain, resolve and prevent quality failures in daily manufacturing; ensure containment actions and quarantining when needed.
• Define field actions if internal quality issues arise.
• Develop and implement procedures and shop floor standards; apply Six Sigma tools and proper gauging techniques.
• Provide QA support and decision making to production, manufacturing engineering, suppliers, and product engineering to prevent recurrence and improve quality.
• Use statistical techniques to control our part-making processes; apply gauge R&R and capability studies for ongoing gauging frequencies.
• Communicate with SQE and materials teams to resolve issues with purchased parts.
• Perform Production Parts Approval Process (PPAP).
• Interact and communicate effectively across departments and levels of the organization.
• Operate pallet jacks, measuring instruments, borescope, camera, computer, copier, and phone.
• Support 5S initiatives.
• Other duties to achieve KPI goals.

Skills

Six Sigma

Root Cause Analysis

CAPA

PPAP

Audits

Gage R&R

SPC

5S

Quality Tools

Statistical Analysis

Reading Comprehension

Attention to Detail

Problem Solving

Decision Making

Written Communication

Manual Dexterity

Near Vision

Education

Bachelor’s degree or ASQ/CQE

Tools

Microsoft Office Suite

Job description

• Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards.
• Analyze non-conformance trends to identify significant issues and to evaluate effectiveness of corrective actions.
• Lead and participate in CAPAs to help improve and sustain product quality.
• Conduct internal, product and process audits to schedule.
• Facilitate the necessary actions to contain, resolve and prevent quality failures as they occur within the daily manufacturing process. This requires ensuring that robust containment actions are taken whenever quality issues are identified to ensure that defective products are purged throughout the manufacturing system and any whole goods that are affected are quarantined.
• Assist in defining any field actions that may be necessary because of an internal quality issue.
• Champion the development and implementation of necessary procedures and shop floor standards. The use of Six Sigma tools, statistical techniques, capability analysis and the correct application of various gauging techniques will be essential.
• Provide quality assurance support, input and decision making to production, manufacturing engineering, suppliers, and product engineering programs to understand problems, identify root cause, and implement solutions to prevent recurrence and improve overall quality.
• Use statistical techniques to control and understand our part-making processes. This includes the application of gauge R&R studies to ensure the measuring systems being used are robust as well as using capability studies to recommend ongoing gauging frequencies.
• Communicate and work with our SQE and materials team to resolve quality issues with purchased parts.
• Perform production parts approval process (PPAP).
• Ability to interact and communicate effectively with all departments and levels of the organization.
• Operate manual and electric pallet jacks, measuring instruments, borescope, camera, computer, copy machine, and telephone.
• Support 5S initiatives.
• Other duties as assigned to achieve department and business KPI goals.

Essential Functions/Responsibilities

• Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards.
• Analyze non-conformance trends to identify significant issues and to evaluate effectiveness of corrective actions.
• Lead and participate in CAPAs to help improve and sustain product quality.
• Conduct internal, product and process audits to schedule.
• Facilitate the necessary actions to contain, resolve and prevent quality failures as they occur within the daily manufacturing process. This requires ensuring that robust containment actions are taken whenever quality issues are identified to ensure that defective products are purged throughout the manufacturing system and any whole goods that are affected are quarantined.
• Assist in defining any field actions that may be necessary because of an internal quality issue.
• Champion the development and implementation of necessary procedures and shop floor standards. The use of Six Sigma tools, statistical techniques, capability analysis and the correct application of various gauging techniques will be essential.
• Provide quality assurance support, input and decision making to production, manufacturing engineering, suppliers, and product engineering programs to understand problems, identify root cause, and implement solutions to prevent recurrence and improve overall quality.
• Use statistical techniques to control and understand our part-making processes. This includes the application of gauge R&R studies to ensure the measuring systems being used are robust as well as using capability studies to recommend ongoing gauging frequencies.
• Communicate and work with our SQE and materials team to resolve quality issues with purchased parts.
• Perform production parts approval process (PPAP).
• Ability to interact and communicate effectively with all departments and levels of the organization.
• Operate manual and electric pallet jacks, measuring instruments, borescope, camera, computer, copy machine, and telephone.
• Support 5S initiatives.
• Other duties as assigned to achieve department and business KPI goals.

Requirements

• High School Diploma or HiSet (Formerly GED)
• Bachelor’s degree or certified ASQ/CQE (must obtain within 1 year) or 4+ years of on-the-job experience in quality or engineering roles
• Regular, predictable, and reliable attendance
• Ability to read, write and comprehend instructions, correspondence, Safety Data Sheets (SDS), Globally Harmonized System (GHS) labels, Job Safety Analysis (JSA), and engineering drawings and specifications
• Possess basic PC skills, and have working knowledge of Microsoft Office Suite
• Must wear all personal protective equipment PPE and be able to work in hearing conservation areas as needed
• Must be able to sit, stand, walk, climb, bend, stooping, twist, reach, reach overhead
• Must be able to push, pull, lift 0-20 lbs. frequently, and 21-30 lbs. occasionally

Preferred

• Preferred 2 + years of experience working within a manufacturing or industrial environment
• Good statistical experience including the application of gauge R&R, capability analysis and SPC
• Six Sigma Green Belt minimum preferred
• Internal auditor level understanding of ISO9001:2015
• Ability to obtain professional designations such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Quality Technician (CQT), and Certified Quality Inspector (CQI)

Competencies

Knowledge:

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Quality — Knowledge of quality principles such as standards, defects, approval criteria, repeatability of a process, Plan-Do-Check-Act, 5-Whys, root cause analysis, fail modes, TWTTP/HERCA and Kaizens.

Skills

Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Attention to Detail — Focusing on all aspects of a task, no matter how small, ensuring thoroughness and accuracy

Abilities

Near Vision — The ability to see details at close range (within a few feet of the observer).

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.

Written Expression — The ability to communicate information and ideas in writing so others will understand.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Visual Color Discrimination — The ability to match or detect differences between colors.