Quality Engineer

Angel Aligner; Oak Creek (WI); On-site; USD 75,000 - 110,000; Full time

Job summary

Angel Aligner is seeking a Quality Engineer to ensure compliance with FDA QMSR 820 and ISO 13485 by performing inspections, testing, and data analysis. You will support manufacturing operations and quality functions, bridging hands-on execution with engineering solutions to uphold product quality and audit readiness.

The role includes handling NCR/CAPA, supplier audits, and continuous improvements across production and post-market activities.

Qualifications

• Strong documentation, communication, and analytical skills.
• Proficiency with measurement tools and inspection equipment.
• Experience in a regulated manufacturing environment—medical device preferred.
• Strong understanding of cGMP, ISO 13485, and QMSR 820.

Responsibilities

• Performs incoming, in-process, and final inspections using calipers, micrometers, gauges, vision systems, or other metrology tools.
• Responsible for daily product quality management on the production line, addressing issues to ensure high quality and customer satisfaction.
• Handle customer feedback and complaints; lead analysis and resolution; provide investigation results to HQ Post-market team within 24 hours.
• Support physical products with problem solving and usage instructions.
• Track post-market data, promote actions related to customer complaints, and collaborate on Field Corrective Actions.
• Audit suppliers and support HQ SQE teams in supplier management.
• Develop inspection and control documents and provide training and assessments.

Skills

Documentation & communication

Analytical skills

Cross-functional collaboration

Education

Associate or Bachelor’s degree in Engineering/Quality

Tools

Calipers

Micrometers

Gauges

Vision systems

Metrology tools

Job description

Job Summary: The Quality Engineer ensures compliance of products and processes with the FDA QMSR 820 and ISO 13485 through performing inspections, conducting tests, and analyzing data, and providing support for manufacturing operations and quality functions. Bridging hands-on technical execution and engineering-level solutions, this role helps uphold product quality, process control, and the compliance of audits.

Essential Functions:

• Performs incoming, in‑process, and final inspections using calipers, micrometers, gauges, vision systems, or other metrology tools.
• Responsible for daily product quality management on the production line, promptly addressing relative issues to ensure product and service with high quality, meet or exceed customer requirements.
• Promptly handle customer feedback & complaints (includes but not limited to receiving, evaluation handling, response and trend analysis), and lead the analysis and resolution of internal customer complaint. When necessary, provide investigation results to HQ Post-market team within 24 hours
• Technical support of Physical Products including problem solving & instruction for use.
• Tracking new products/projects after sales; post-market problem identification and internal improvement motivation; post-market data collection and analysis; Promote the actions taken related to customer complaints.
• Collaborate with HQ team to conduct FCA (field corrective action).
• Manage and audit Class B suppliers (e.g., packaging materials); support HQ SQE teams in the management of Class A suppliers (key raw materials).
• Develop inspection and control documents for product quality and provide job training and assessments for relevant employees.
• Assist in implementing & maintenance quality management system and support audits, track improvement measures, actively use various quality improvement tools, and promote them extensively to facilitate improvements in quality control.
• Track changes in various aspects’ validation of the production line (new raw materials, new processes, new equipment) and ensure the continuous stability of products.
• Track Non-Conformance Reports (NCR), Corrective and Preventive Actions (CAPA), and other anomalies.
• Strictly adhere to company’s relative regulations of information security and privacy.
• Supports nonconformance investigations, including containment, defect analysis, and documentation.
• Other duties as assigned.

Qualifications:

• Associate or Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience).
• Experience in a regulated manufacturing environment—medical device preferred.
• Strong understanding of cGMP, ISO 13485, and QMSR 820.
• Proficiency with measurement tools and inspection equipment.
• Strong documentation, communication, and analytical skills.

Preferred but not required Qualifications:

• Experience with CAPA, NCRs, and root‑cause analysis tools.
• Familiarity with statistical techniques (SPC, MSA, capability studies, sampling plans).
• Experience with cleanroom manufacturing or sterile device processes.
• Strong problem‑solving and critical‑thinking skills
• High attention to detail and documentation accuracy
• Ability to work cross‑functionally in a fast‑paced environment
• Commitment to patient safety and product quality

Physical and Work Environment Requirements:

• Ability to work in office, lab, and manufacturing environments
• Occasional travel for supplier audits or training
• Ability to lift up to 40 lbs.
• Travel is approximately 5% with international overnight stays required
• We offer a competitive base salary and benefits.