Quality Engineer

Intralox; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Intralox is seeking a hands-on Quality Engineer to drive continuous quality improvement at the Harahan, LA facility. You will respond to production and customer quality issues, manage non-conforming materials, and lead root cause analyses to prevent recurrence.

The role emphasizes developing quality tools (PFMEA, control plans, SPC), data-driven decision making, and collaboration with Operations and Engineering to improve fabrication performance and product quality.

Qualifications

• Bachelor's degree in engineering (Manufacturing, Plastic, Industrial Technology, or equivalent)
• Minimum of 2 years of experience as a Quality or Process Engineer in a high-volume manufacturing environment

Responsibilities

• Provide hands-on quality support for plant operations by addressing daily production and customer quality issues and managing non-conforming materials.
• Develop and maintain quality tools, processes, and systems (PFMEA, control plans, SPC) to support fabrication performance and product quality.
• Lead structured problem-solving and root case analysis (8D, 5 Whys, Fishbone) to address customer complaints, audit findings, and internal quality issues.
• Analyze and report quality performance metrics (cost of poor quality, customer complaints, non-conformances, scrap) and drive improvements with data-driven decisions.
• Champion quality improvement projects aligned with organizational goals.
• Create and maintain quality system documentation and workflows for a lean environment.
• Research new quality technologies and assist in adopting them internally.
• Support new product introductions, process changes, and manufacturing readiness activities.

Skills

Hands-on quality

Root cause analysis

Data-driven decisions

Statistical analysis

Problem solving

Quality tools usage

Education

Bachelor's degree in engineering

Tools

MS Office

Power BI

InfinityQS

Minitab

JMP

Job description

We are looking for a highly hands-on and process-focused Quality Engineer to drive continuous quality improvement within our internal fabrication operations, specifically supporting our ThermoDrive Belt Assembly facility in Harahan, LA. This role is crucial for maximizing product quality, minimizing internal defects, and ensuring a world-class customer experience. This position is not eligible for sponsorship.

About Intralox

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Key Responsibilities

• Provide hands-on quality support for plant operations by responding to daily production and customer quality issues, managing non-conforming materials, and providing timely dispositions and reviews.
• Develop and maintain quality tools, processes, and systems (including PFMEA, control plans, SPC activities) that support consistent fabrication performance and product quality.
• Lead structured problem-solving and root cause analysis (8D, 5 Whys, Fishbone) to address customer complaints, audit findings, and internal quality issues, driving corrective and preventive actions.
• Analyze and report quality performance metrics (cost of poor quality, customer complaints, non-conformances, scrap) and implement improvements through data-driven decisions and collaboration with Operations and Engineering.
• Champion quality improvement projects that support organizational critical success factors and objectives.
• Build quality system documentation and workflows appropriate for an environment that is scalable, lean, and not burdened by unnecessary bureaucracy.
• Research new quality technologies and implement into our environment. Stay current with industry best practices and assist in adopting internally.
• Support new product introductions, process changes, and manufacturing readiness activities to ensure effective transition into production.
• Provide leadership by guiding and supporting the team to independently assess priorities, identify risks, and drive actions to closure, while effectively partnering with remote leaders and cross-functional teams.

Additional duties may be assigned as needed to support plant and organizational objectives.

Required Qualifications

Education & Experience

• Bachelor’s degree in engineering (Manufacturing, Plastic, Industrial Technology, or equivalent technical field)
• Minimum of 2 years of experience as a Quality or Process Engineer in a high-volume manufacturing environment

Technical Expertise

• Demonstrated ability to perform hands-on process improvement on the factory floor
• Strong statistical analysis skills (including Process Capability Studies, Gage R&R, ANOVA) and data visualization (e.g., Pareto Charts)
• Skilled in applying project management principles, ensuring alignment with timelines and business priorities
• Proficiency in MS Office, Power BI, InfinityQS, Statistical Software (Minitab, JMP)
• Knowledge of ISO 9001 or similar quality management systems

Additional Skills

• A high level of comfort working directly with production operators and supervision
• An enthusiasm for creating sustainable quality solutions
• Demonstrated record of self-management, teamwork, and trust
• Effective communication (verbal and written) and relationship skills with engineering groups, operations groups, customers, suppliers, and contractors

What will make you stand out

• Professional quality certifications (ASQ CQE, Green Belt, etc.)
• Experience in Lean and Six Sigma methodologies
• Passion for learning and growing fellow team members

Additional information

• Ability to travel domestically (~10%)
• Willingness to work weekends, holidays and overtime when required
• Work Environment: Primarily office and shop floor; supporting multiple shift operations, with occasional weekend production