First Quality is a family‑owned company that produces high‑quality personal care and household products for a broad range of retailers and healthcare organizations.
Quality Engineer – First Quality Retail Services (Lewistown, PA)
We are seeking a Quality Engineer for our First Quality Retail Services facility located in Lewistown, PA. This position will provide quality‑assurance support on assigned program(s) and/or areas to ensure that the product is designed, procured, and built in accordance with customer and industry quality requirements. The engineer will lead new systems development, implementation, procedures, and related quality activities.
Primary Responsibilities
- Supervise the activities, performance review, and disciplinary actions of assigned staff.
- Perform quality testing according to approved procedures.
- Review quality data to identify opportunities for corrective and preventive action.
- Apply statistical methods to testing, validation, sampling, and inspection activities and quality investigations.
- Participate in and lead teams in quality system improvement, new product development, cost savings, and other quality initiatives.
- Coordinate the resolution of customer complaints and non‑conformance issues.
- Act as the primary QA contact in supplier assessment and raw material qualification activities.
- Lead or participate in internal and customer audits of the quality system.
- Oversee proper use and control of QA Department quality records.
- Devise or revise procedures related to the Quality Management System.
- Report significant issues or developments identified during quality activities and provide recommended process improvements to management.
- Prepare and present quality system information to team members.
- Perform laboratory tours and provide Quality System explanations to visitors.
- Observe all safety rules and use proper safety equipment at all times.
- Follow necessary GMP and regulatory requirements.
- Perform other duties as necessary when directed.
Qualifications
- ASQ Certification or equivalent training (CQA or CQT required; CQE preferred).
- Familiarity with formal Quality Systems (ISO 13485, 21 CFR Part820, ISO9001, GMP/QSR, etc.).
- Strong communication skills.
- Demonstrated team leadership ability.
- Bachelor’s degree in Engineering or scientific/technical discipline with at least two or more years in quality or manufacturing engineering (or five or more years of experience in quality or manufacturing engineering disciplines).
- Experience in statistics, procedure implementation, and quality auditing preferred.
Benefits
- Competitive base salary and bonus opportunities.
- Paid time off (three‑week minimum).
- Medical, dental, and vision starting day one.
- 401(k) with employer match.
- Paid parental leave.
- Dependent care FSA with employer match up to $2,500.
- Bundle of joy benefit (year’s worth of free diapers to all team members with a new baby).
- Tuition assistance.
- Wellness program with savings of up to $4,000 per year on insurance premiums.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in contact with sensitive data.