Quality Engineer

Oshkosh Corporation; Hagerstown (MD); On-site; USD 65,000 - 104,000; Full time

Job summary

Oshkosh Corporation seeks a Quality Engineer to lead cross-functional quality and process improvements across product lifecycles. You will drive RCCA activities, support APQP, PFMEA, and launch readiness, and balance technical problem solving with project management.

The role emphasizes hands-on data analysis, standardization of processes, audits, and collaboration with Quality, Engineering, Manufacturing, Supplier Quality, Sales, and Customer Support to ensure sustained quality performance.

Qualifications

• Bachelor’s degree in Quality, Business Management, Data Science, Engineering or related field.
• Experience in manufacturing quality, data analytics, or heavy machinery.

Responsibilities

• Lead cross-functional quality and process improvement projects to reduce defects and improve customer satisfaction.
• Review customer issues, warranty data, field concerns, and quality data to identify trends and risks.
• Facilitate structured RCCA sessions using 8D, 5-Why, fishbone, and Pareto tools.
• Lead quality improvement initiatives with project management and verified closure.
• Support APQP activities including PFMEA, control plans, and launch readiness.
• Analyze quality, warranty, and process data to identify systemic issues and implement improvements.
• Create and maintain quality processes, procedures, and work instructions.
• Travel as required to support customers, suppliers, and audits.

Skills

RCCA 8D problem solving

APQP

PFMEA

Control plans

Quality systems

Lean Six Sigma

Data analysis

Root cause analysis

Audit

Education

Bachelor's degree in Quality/Engineering

Tools

Power BI

Tableau

Minitab

Salesforce

SharePoint

Job description

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

Job Description

The Quality Engineer will serve as a well-rounded quality leader supporting product, process, customer, and quality system performance for JLG manufactured construction and agricultural equipment. This role acts as a conduit for the Voice of the Customer (VOC) and partners with cross-functional teams to identify quality risks, resolve issues, improve manufacturing processes, and drive sustainable quality and process improvements across the product lifecycle.

This position leads quality and process improvement projects, analyzes quality and warranty data, facilitates structured RCCA activities, supports APQP and launch readiness, performs internal audits, and develops standardized quality processes. The ideal candidate is hands‑on, data‑driven, and capable of balancing technical problem solving, project management, and continuous improvement.

YOUR IMPACT

• Lead cross-functional quality and process improvement projects to reduce defects, improve customer satisfaction, strengthen process capability, and achieve Quality Plan goals.
• Review customer issues, warranty claims, field concerns, and quality data to identify trends, risks, recurring failure modes, and process improvement opportunities.
• Facilitate structured root cause and corrective action sessions using tools such as 8D, 5-Why, fishbone, Pareto analysis, and containment planning.
• Lead quality improvement initiatives using effective project management, stakeholder alignment, and verified closure.
• Lead or support APQP activities, including quality planning, PFMEA, control plans, launch readiness, and validation of quality controls.
• Analyze quality, warranty, process, and customer data to identify systemic issues and recommend sustainable improvements.
• Develop and implement effective corrective and preventive actions for customer, product, process, and supplier quality issues.
• Create, update, and standardize quality processes, procedures, and work instructions while providing training to drive consistent execution.
• Review engineering drawings, specifications, and product documentation to evaluate quality impact and support implementation.
• Coordinate and execute internal audits of quality systems, manufacturing processes, and compliance to identify improvement opportunities.
• Partner with Quality, Engineering, Manufacturing, Supplier Quality, Sales, and Customer Support to resolve issues, improve processes, and drive sustainable quality performance.
• Apply Lean Six Sigma/DMAIC methods to reduce waste, improve process performance, and support continuous improvement.
• Maintain quality records, audit results, RCCA documentation, APQP deliverables, and project files.
• Travel as required to support customer, supplier, manufacturing, audit, or business needs.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Quality, Business Management, Data Science, Engineering or related work experience.
• Background Manufacturing, Manufacturing Quality, Data Analytics, Customer Support, or heavy machinery.

STANDOUT QUALIFICATIONS

• Experience leading structured RCCA/8D problem‑solving sessions with cross‑functional teams.
• Experience leading or supporting APQP activities, including process flow, PFMEA, control plans, launch readiness, PPAP, and quality planning.
• Experience performing internal quality, process, or product audits.
• Experience creating, updating, standardizing, and training teams on quality processes and procedures across multiple sites.
• Strong experience with warranty analysis, defect trends, process performance analysis, and quality metrics.
• Experience managing quality or process improvement projects from planning through implementation.
• Demonstrated success identifying and implementing process improvements that improve manufacturing efficiency, reduce waste, and enhance product quality.
• Experience using Microsoft Office Suite (advanced Excel preferred) and quality/business systems such as Salesforce, SharePoint, Power BI, Tableau, Minitab, or similar tools.
• Advanced training or experience with Lean Six Sigma/DMAIC, statistical methods, FMEA, control plans, 8D, 5‑Why, and other structured continuous improvement tools.
• Ability to interpret technical drawings, GD&T, specifications, and product/process characteristics.
• Experience supporting product launches, major process changes, or customer quality improvement initiatives in manufacturing or related industrial environments.

Pay Range:

$64,500.00 - $103,500.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate’s experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people‑first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [e-mail].

Oshkosh Corporation is a merit‑based Equal Opportunity Employer.Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation’s legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be “U.S. Persons,” as defined in these regulations. Generally, a “U.S. Person” is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.