Job Description
Key Responsibilities
Quality Systems & Compliance
- Ensure compliance with BOS, ISO/TS 16949, IATF requirements, and custom‑specific standards.
- Understand plant and customer KPIs and collaborate with cross‑functional teams to meet or exceed targets.
- Participate in Layered Process Audits (LPA) as required.
Continuous Improvement
- Drive continuous improvement across all production quality deliverables.
- Support advancement of Operation Description Sheets (ODS).
- Identify and apply appropriate statistical tools; mentor team members on their proper use.
Advanced Quality Planning & Documentation
- Support PPAP preparation and submission.
- Obtain internal approvals prior to customer submission.
- Develop and maintain:
- Control Plans
- PFMEA (with Manufacturing Engineering support)
- Inspection and containment plans
- Complete all customer‑specific Advanced Product Quality Planning (APQP) requirements.
Customer Interface & Issue Resolution
- Serve as the primary point of contact for assigned customers regarding quality concerns.
- Communicate effectively between customers and plant operations.
- Visit customer sites as needed.
- Initiate and manage Quality Alerts through closure.
- Analyze returned materials and ensure root cause identification and corrective action implementation.
Problem Solving & Corrective Actions
- Lead root cause analysis and corrective/preventive action processes.
- Prepare and submit 8D reports to customers in a timely manner.
- Conduct capability studies and ensure compliance with customer and internal requirements.
Supplier & Quality Documentation
- Ensure proper preparation and submission of required documentation, including:
- Part Submission Warrant (PSW)
- Design records (drawings, specifications, materials)
- Process flow diagrams
- PFMEA
- Control plans
- Dimensional results and sample submissions
Systems & Tools
- Utilize customer‑specific systems and reporting tools.
- Maintain accurate records and documentation for quality processes.
Qualifications
Education
- Bachelor's degree in Engineering or a related field, or equivalent work experience.
Experience
- Minimum of 3+ years of experience in a Quality Engineering or related role.
- At least 2 years of automotive industry experience required.
- Seating experience is a strong plus.
Skills & Competencies
- Strong knowledge of ISO/TS 16949 / IATF standards.
- Proficiency in PPAP, PFMEA, Control Plans.
- 8D problem‑solving methodology.
- Continuous improvement methodologies.
- Proficient in Microsoft Office Suite (especially Excel).
- Strong analytical, problem‑solving, and communication skills.
- Ability to work cross‑functionally and manage customer relationships.
Certifications (Preferred)
- Lean Certification.
- Problem‑Solving Certification.
- Kaizen Certification.
Work Schedule
- 1st Shift: Monday–Friday, 6:00 AM – 2:30 PM.
Primary Location
Bridgewater Interiors III