Quality Engineer

Flexsteel Industries Inc.; Dubuque (IA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid work arrangement

Job summary

Flexsteel Industries Inc. is seeking a Quality Engineer to support daily quality execution and drive continuous improvement. This role involves analyzing warranty claims, leading corrective actions, conducting audits, and collaborating with cross-functional teams to enhance product quality.

Qualifications include a Bachelor’s degree in Engineering and 3+ years of relevant experience. The position offers a flexible hybrid work arrangement with travel as needed.

Qualifications

• 3+ years of experience in quality engineering or related role.
• Strong analytical and problem-solving skills to interpret data.
• Excellent communication and collaboration skills.

Responsibilities

• Support quality activities across manufacturing plants.
• Drive corrective actions using structured problem-solving methodologies.
• Conduct product and process audits for compliance and effectiveness.
• Collaborate with teams to reduce defects and improve quality.

Skills

Quality tools and methodologies

Root Cause Analysis

8D Problem Solving

CAPA Processes

DFMEA and PFMEA

Auditing and Quality Systems

Analytical skills

Communication skills

Microsoft Office proficiency

Education

Bachelor’s degree in Engineering or related field

Job description

What You’ll Do

As a Quality Engineer, you will support daily quality execution activities and drive continuous improvement across the organization.

Key Responsibilities

• Support quality execution activities across manufacturing plants, sourced products, and distribution operations.
• Analyze warranty claims, customer concerns, audit findings, and quality performance data to identify trends and opportunities for improvement.
• Lead containment activities and support rapid response actions for manufacturing, supplier, customer, and field quality issues.
• Drive corrective actions using structured problem‑solving methodologies such as 8D, CAPA, and Root Cause Analysis.
• Conduct product audits, process audits, layered process audits, and quality system reviews to ensure compliance and operational effectiveness.
• Support implementation and verification of Engineering Change Requests (ECRs), process improvements, and packaging enhancements.
• Collaborate with Manufacturing, Engineering, Sourcing, Logistics, and Customer Service teams to reduce defects and prevent recurring issues.
• Participate in new product launch activities, including inspections, quality validation, DFMEA, and PFMEA reviews.
• Track and communicate quality metrics, corrective action status, audit results, and escalation items to leadership.
• Assist with supplier quality investigations and corrective action activities.
• Travel to manufacturing facilities, suppliers, distribution centers, and customer locations as needed.
• Contribute to continuous improvement projects focused on enhancing product quality, process consistency, and customer satisfaction.

Required Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related field.
• 3+ years of experience in a quality engineering, manufacturing quality, supplier quality, or related role.
• Experience with quality tools and methodologies, including:
• Root Cause Analysis
• 8D Problem Solving
• CAPA Processes
• DFMEA and PFMEA
• Auditing and Quality Systems
• Strong analytical and problem‑solving skills to interpret data and drive actionable improvements.
• Excellent communication and collaboration skills to work across multiple functions and locations.
• Proficiency with Microsoft Office and quality reporting tools.

Preferred Qualifications

• Experience in manufacturing, furniture, consumer products, or related industries.
• Familiarity with warranty analysis, supplier quality management, and continuous improvement methodologies.
• Knowledge of Lean Manufacturing and Six Sigma principles.

Benefits & Work Arrangement

Flexible hybrid work arrangement with on‑site collaboration and remote work flexibility, depending on business needs. Travel to manufacturing facilities, suppliers, distribution centers, and customer locations may be required.