Quality Electrical Engineer

LG Electronics USA; Troy (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) retirement plan

Paid time off

Job summary

LG Electronics USA is seeking an Electrical Engineer to support our Quality Warranty team in Michigan. You will serve as a direct contact for e-PT components, performing analysis, repair, and root-cause investigations to drive reliability and customer satisfaction.

The role requires 5+ years in electrical/electronics engineering, knowledge of quality systems, and travel up to 10%. Strong communication and documentation skills are essential.

Qualifications

• Bachelor's degree in Electrical, Electronics or Mechatronics Engineering.
• Minimum of 5 years in Electrical/Electronics Application or Test Engineering.
• Experience in Quality Engineering Root Cause Analysis and process improvement.
• Knowledge of TS16949, APQP, PPAP, FMEA, SPC.
• Understanding of PCB assembly (PCBA) and ability to read electrical schematics.
• Willingness to travel up to 10%.
• Ability to lift up to 60 lbs and stand for extended periods.

Responsibilities

• Manage warranty center operations for e-PT components.
• Analyze root cause, repair, and refurbish defective parts.
• Validate with chamber/TAS and test EOL equipment.
• Maintain test equipment (EOL, Charger/Discharger, Leak Tester).
• Oversee quality issues including field support and RMA.
• Analyze warranty claims to determine root cause.
• Perform teardown and failure analysis of returned product.
• Conduct SWAP testing with tracked removed parts.
• Lead APQP activities and PPAP documentation for customer approval.
• Lead containment actions for emerging quality issues.
• Communicate effectively with customer and internal teams.
• Lead Product Review Report (PRR) investigations and recommendations.
• Prepare technical reports and report status using industry methodologies.

Skills

Root Cause Analysis

Quality Engineering

Project Management

Communication

Documentation

Education

Bachelor's degree in Electrical, Electronics or Mechatronics Engineering

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management", embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

LG Magna e-Powertrain USA, Inc. is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG's electric vehicle component capabilities and Magna's experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that "people are the source of corporate competitiveness," we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people. We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa.

Overall Responsibilities:

Our Electrical Engineer supporting our Quality Warranty team is a collaborative and highly impactful role that will be responsible as a direct contact person in all the quality area for e-PT components (Inverter, Convertor and Motor) returned from the customer plant, including analyzing, repairing, and identifying root causes.

Major Tasks Listed Below:

• Responsible to management of Customer's warranty center operations:
  • shipping/receiving returned e-PT components from Customer warehouse/ plants.
  • analyzing, root investigation, troubleshooting, and repair/refurbishing the defective parts
  • validation with chamber/TAS and test EOL equipment
• Maintain and manage test equipment; EOL, Charger/Discharger, Leak Tester, etc.
• Oversee all quality issues for e-PT components including field support, Plant Liaison and RMA process management.
• Analyzes all warranty claims to determine root cause of product returns.
• Perform tear down and failure analysis of returned product to determine root causes.
• Conduct SWAP testing with tracked removed parts with sub-suppliers to trace issues.
• Lead APQP activates and coordinates PPAP documentation (PFD, PCP, PFMEA) for customer approval.
• Lead the response to emerging quality issues by tracking and performing containment activities.
• communication effectively with customer and internal teams (locally and overseas) regarding quality concerns
• Lead Product Review Report (PRR) investigations to identify potential root cause of failed parts.
• Prepare technical reports by collecting, analyzing, and summarizing data with recommendations.
• Report quality status internally (locally and overseas) and to the customer, using PRTS, 5 Phase, GQTS, 8D methodologies.

Required Qualifications:

• Bachelor's degree in Electrical, Electronics or Mechatronics Engineering
• Minimum of 5 years of Electrical/ Electronics Application or Test Engineering
• Skill in Quality Engineering Root Cause Analysis
• Experience in process improvement and quality engineering methodologies
• Knowledge of Quality system (TS16949) and APQP, PPAP, FMEA, SPC, etc.
• Understanding of electrical printed circuit board assembly (PCBA)
• Ability to interpret and create electrical schematics.
• Ability to travel up to 10% to customers, warehouse required.
• Ability to use independent judgment and exercise discretion while performing job tasks.
• Ability to occasionally lift and manipulate (bending, twisting,) with physical dexterity parts up to 60 lbs. and to stand and/or stoop for extended periods of time.

Preferred Qualifications:

• Technical Knowledge of automotive electronics
• Experienced in Electrical Vehicle components such (Inverter, Converter, Motor, etc.)
• Certified Quality Engineer (CQE) or Certified Reliability Engineer (CRE)
• Ability to read and understand programming languages such as C Languages, Visual Basic, and/or others.
• Knowledge of OEM quality related processes and requirements
• Ability to be self-driven and results-oriented with a keen sense of initiative to tackle complex tasks.
• Advanced skills in problem solving and analytics.
• Expert written / verbal communication.
• Advanced organizational skills and the ability to effectively manage stakeholder relationships.
• Ability to identify risks and elevate appropriately.
• Ability to work under pressure to meet deadlines.
• Superior attention to detail.
• Ability to learn quick ly with the willingness and flexibility to learn and adapt to company working culture and processes.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa.

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investmentoptions.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 [e-mail]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.