Quality Director - Enterprise QMS & Audit Lead

Technibus, Inc.; Tempe (AZ); Hybrid; USD 105,000 - 140,000; Full time

Job summary

IES is seeking a Quality Department Manager to lead the company’s quality management program across multiple business units. This role sets policy, oversees audits, and drives continuous improvement through data-driven insights and cross-functional collaboration with PMO, Operations, and executive leaders.

The ideal candidate will mentor Quality personnel, coordinate resources, and embed quality throughout the project lifecycle—from preconstruction to closeout—ensuring compliance with standards

Qualifications

• High School diploma or equivalent.
• Must have a minimum of three (3) years training experience or related role.
• Must have a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
• Prefer BICSI trainer certification.
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
• Must have working knowledge of arithmetic, algebra, geometry and their applications.
• Skilled in numerical and statistical analysis.
• Must be able to organize and plan your work and work of others.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
• Must meet Company minimum driving standards.
• Working knowledge of instructional design and adult learning theory practice preferred
• Must be able to lead and work as part of a team.
• Ability to determine the kind of tools and equipment needed to do a job.
• Possess good knowledge of arithmetic, algebra, geometry and their application.
• Maintain technical knowledge by attending educational workshops, reviewing publications
• Working knowledge of construction process (bid process, project management, delegation, financial etc.

Responsibilities

• Lead the development, implementation, administration, and continuous improvement of the company’s Quality Management Program, policies, procedures, standards, and performance expectations.
• Manage the company’s Interim and Final Quality Audit programs, including requirements, scheduling, scoring, documentation, waivers, corrective actions, and escalations.
• Lead, mentor, and develop Quality Department personnel by establishing priorities, performance expectations, goals, and professional-development opportunities.
• Provide functional leadership, technical guidance, and support to Quality Specialists, Quality Supervisors, project teams, and other personnel performing quality-related responsibilities.
• Partner with Operations, PMO, Training, manufacturers, and project teams to integrate quality throughout the project lifecycle—from preconstruction and project startup through installation, testing, and closeout.
• Monitor audit completion, past-due audits, quality scores, corrective actions, recurring deficiencies, project risks, and other key performance indicators.
• Develop and communicate dashboards, performance reports, trend analyses, risk assessments, and improvement recommendations to Operations and senior leadership.
• Prioritize and coordinate Quality resources based on project value, risk, complexity, customer requirements, operational performance, and business needs.
• Support high-risk, complex, underperforming, or escalated projects by coordinating Quality engagement, technical resources, corrective actions, and leadership communication.
• Ensure workmanship, installation, testing, labeling, documentation, and closeout activities comply with company standards, project specifications, manufacturer requirements, customer expectations, and applicable industry standards.
• Develop and maintain quality tools and controls, including QA/QC plans, inspection checklists, First-Off-Kind documentation, First Work Inspections, standardized forms, and reporting processes.
• Lead or support root-cause analyses, lessons-learned reviews, quality-reset meetings, corrective-action planning, and other continuous-improvement initiatives designed to reduce risk, rework, and punch-list items.
• Collaborate with Training and subject-matter experts to identify learning needs and develop technical guidance, reference materials, presentations, and quality-related training content.
• Exercise sound judgment regarding quality risks, audit requirements, waivers, escalations, corrective actions, resource deployment, and sensitive project or employee matters.
• Promote a collaborative quality culture, serve as a company and customer advocate, and demonstrate leadership in quality, safety, ethics, employee development, operational performance, and customer satisfaction. Other duties as assigned.

Skills

Strong verbal and written communica­t‌

Leadership and mentoring

Quality program governance

Strategic quality planning

Education

High School diploma or equivalent

BICSI trainer certification (preferred)

Project management knowledge

Tools

Microsoft Office (Word, Excel, PowerPoint, MS Project)

Job description

IES is seeking a Quality Department Manager to lead the company’s quality management program across multiple business units. This role sets policy, oversees audits, and drives continuous improvement through data-driven insights and cross-functional collaboration with PMO, Operations, and executive leaders.

The ideal candidate will mentor Quality personnel, coordinate resources, and embed quality throughout the project lifecycle—from preconstruction to closeout—ensuring compliance with standards