Quality Coordinator

Sartori Cheese; Wisconsin; On-site; USD 50,000 - 65,000; Full time

Job summary

A leading food company in Wisconsin is seeking a Quality Coordinator to uphold its Quality System and lead continuous improvement efforts. This role involves maintaining compliance with industry regulations, providing training, and promoting a culture of quality across production. The ideal candidate has an associate degree in Food Science or related field and experience in food facilities. Competitive benefits and an onsite working environment are offered.

Qualifications

• Minimum 1 year of related experience in a food facility is required.
• Experience in a dairy facility is preferred.
• Multilingual (English and Spanish) is preferred.

Responsibilities

• Coordinates the implementation of the Quality System and SQF programs.
• Drives quality initiatives on the production floor.
• Develops quality performance metrics to enhance product quality.

Skills

Effective Communication

Critical Thinking

Continuous Improvement

Coaching

Relationship Building

Education

Associate Degree in Food Science or Microbiology

Bachelor's Degree

Job description

The Quality Coordinator plays a vital role in upholding the Sartori Quality System by leading continuous improvement initiatives, coordinating facility-wide quality and food safety training, and ensuring compliance with customer requirements, regulatory standards, and third-party quality and food safety guidelines. This position supports a culture of quality and drives excellence across all aspects of production.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Coordinates the implementation, adherence and maintenance of the Sartori Quality System and Safe Quality Food (SQF) programs.
• Collaborates with facility leadership to drive and execute quality initiatives on the production floor.
• Develops quality performance metrics and identifies improvement opportunities to enhance product quality and consistency.
• Serves as a subject matter expert in the development and implementation of standardized work instructions.
• Maintains and leads facility-wide training for team members on Hazard Analysis and Critical Control Points (HACCP), Good Manufacturing Practices (GMPs), allergens, food defense, Global Food Safety Initiative (GFSI), quality scorecard, and other Safety Quality Foods (SQF) programs.
• Serves as the team leader for HACCP, preventative controls, and food defense teams.
• Coordinates and leads regulatory, customer, and third-party audits; ensure facility remains audit-ready and compliant.
• Leads small teams focusing on continuous improvement, root cause analysis and corrective action.
• Conducts routine inspections to ensure compliance with quality and food safety standards.
• Supports sanitation verification and validation processes.
• Updates and maintains quality system documentation, policies, and procedures.
• Provides technical support and ensure timely completion and documentation of assigned quality projects.
• Supports onboarding and development of new team members in quality-related roles.
• Partners with production supervisors to improve processes and ensure product consistency.
• Communicates with customers and suppliers regarding quality concerns and resolutions.
• Promotes a strong culture of food safety, quality, customer focus, and accountability.
• Responds immediately to any food safety or quality issue raised by team members.

SQF BACK UP PROVISION

Maintains compliance with Safe Quality Food (SQF) audit requirements and ensures ongoing food safety and quality across operations. The Operational FSQ Manager - Creamery or designee serves as the backup to ensure the integrity of the SQF System.

DIRECT REPORTS

This position is not responsible for direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associate Degree in Food Science or Microbiology is required. Prior experience may be considered in lieu of an associate degree if currently pursuing a degree.
• Bachelor’s Degree is preferred.
• Minimum 1 year of related experience in a food facility is required. Experience in a dairy facility is preferred.
• Multilingual (English and Spanish) is preferred.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

• Alignment with Company Values: Demonstrates behaviors and values that reflect the company’s culture. Sartori’s core values are family, commitment, authenticity, ingenuity, integrity, and humility.
• Effective Communication: Strong verbal and written communication skills, with the ability to convey complex analytical insights to diverse audiences.
• Critical Thinking: Ability to identify and respond to needs based on an understanding of situational context and logical analysis of relevant information
• Continuous Improvement: Embodies a mindset focused on continuous improvement, leveraging analytics to drive transformational results.
• Coaching: Effectively coaches and mentors others, providing guidance that enhances performance and facilitates development while building confidence.
• Decision Quality: Makes informed, timely decisions using a blend of analytical insights, experience, and sound judgment.
• Relationship Building: Builds and maintains trusting relationships and alliances both inside and outside the organization, fostering collaboration and innovation.
• Results driven – Leverages a collaborative approach to achieve results that promote Sartori’s success.

CERTIFICATIONS

• Complete HACCP/PCQI certification program and SQF Practitioner status within 6 months of hire.
• Complete / maintain any other state-specific Pasteurized Milk Ordinance (PMO) requirements.

ADDITIONAL INFORMATION

WORK LOCATION

This is an onsite position located at our West Main Creamery located in Plymouth, WI.

TRAVEL REQUIREMENTS

Occasional travel may be required to meet the needs of the business (estimated 10%). A valid driver’s license is required. Must maintain a clean driving record to remain insurable under the company’s insurance policy.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must regularly lift and/or move objects weighing up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK SETTING / ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When entering the production facility, the Team Member is occasionally exposed to cold working conditions and/or moving mechanical parts. The noise level is moderate while in the plant. While performing the duties of this job, the Team Member may be exposed to hazardous substances as outlined in the Chemical Hygiene Plan. This position requires occasional off shift work.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.