Quality Coordinator

GCG Group; Philipsburg (Centre County); On-site; USD 50,000 - 70,000; Full time

Job summary

GCG Group in Sint Maarten is seeking a Quality Coordinator to lead and maintain our HACCP-based food safety program across airline catering and related services. You will ensure compliance with international standards and coordinate audits and corrective actions.

The role requires strong documentation skills, familiar with QA systems, and the ability to operate on-site with a focus on continuous improvement within our 70-year legacy in Caribbean and Latin American markets.

Qualifications

• Advance understanding of HACCP/Food Safety Management principles.
• Certified Quality Engineer or related quality and food safety certification is an asset.
• First Degree in Quality or related field.
• At least 3 years’ experience in a similar role in Quality Assurance/Food Safety Management.
• Proficiency in Office 365 Applications: MS Word, MS Excel, MS PowerPoint and MS Outlook.
• Good project management skills, excellent arithmetic and comprehension skills.
• Excellent oral and written communication skills, requires an excellent command of the English language.
• Behavioral: Excellent interpersonal, organizational and communication skills.

Responsibilities

• Develop, maintain, and implement the quality management system.
• Lead audits and ensure compliance with HACCP and international/local standards.
• Prepare and review quality documentation and action plans.
• Coordinate supplier quality and internal quality improvements.
• Promote company-wide quality and continuous improvement initiatives.

Skills

HACCP principles

Quality engineering certification

Quality/food safety degree

QA/food safety experience

Office 365 proficiency

Project management

English communication

Interpersonal skills

Education

First Degree in Quality or related field

Job description

## Quality CoordinatorSolicitarremote type: On-Sitelocations: GCG\_Sint Maarten\_Philipsburgtime type: Tiempo completoposted on: Publicado hoyjob requisition id: JR107621¡Bienvenido a un entorno laboral en donde todos creemos en un mismo propósito!Nuestro compromiso como empresa va más allá de las tareas; se trata de dar propósito a cada acción. Nos dedicamos a trabajar con pasión y con un enfoque al cliente únicos en cada aspecto de nuestro negocio, creando un ambiente donde tu contribución realmente importa.Con 70 años de experiencia, somos el principal socio estratégico, proporcionando soluciones especializadas para aerolíneas, aeropuertos y empresas en 21 países de todo El Caribe y América Latina.En **GCG**, creemos que la receta secreta para un equipo perfecto combina talento, enfoque y disciplina. Buscamos estas cualidades en candidatos deseosos de prosperar en un entorno diverso y multicultural.Nuestras soluciones integrales incluyen Sky Dining, Airport Dining, Aviation Support y Culinary. Con un equipo de más de 5,500 expertos dedicados a la excelencia, mantenemos los más altos estándares de calidad y servicio. Estamos comprometidos a mejorar la experiencia de todos nuestros clientes, convirtiéndonos en la opción principal en la región.**Job purpose** The QFS Coordinator is instrumental in developing, maintaining, and implementing the quality management system in accordance with customer and international requirements, applicable to the business including airline, industrial catering, concessions, restaurant, and event catering activities. This person will be intimately familiar with the quality and safety standards required to operate in the food service industry and food safety regulations.**Duties include, but not limited to:**1. To ensure that a Food Safety Management system which conforms to Goddard’s Catering Group, international, local and airline standards is implemented and maintained. 2. A documented quality management system based on HACCP principles is implemented and maintained on an ongoing basis. 3. The performance of the quality management system is monitored on an ongoing basis and recommendations for improvements are made, as needed. 4. Quality system documentation prepared in-house, is drafted, reviewed, and revised as required and document issue is controlled. 5. Quality system documentation received from Goddard Catering Group is controlled and issued only to relevant personnel, as required. 6. Adherence to policies and procedures outlined in quality/other quality-related manuals are verified and when non-conformance is found, corrective action is taken, as required. 7. Investigation Reports are prepared/reviewed, in response to customers’ complaints and submitted to relevant personnel, within stated deadlines. 8. Companywide quality and continuous improvement efforts are promoted. 9. Visit and audit all locations operated by the company to ensure that all relevant food safety principles are adhered to. 10. Conduct frequent spot checks of processes and documentations. 11. To function as coordinator for all quality auditing activities, including unannounced/ announced audits, conducted by Quality Assurance agencies representing airline customers and Regulatory Agencies. 12. An internal audit schedule is prepared on an annual basis, audits are conducted, and reports are submitted to Goddard Catering Group head office/customers, within the stated deadlines. 13. Follow-up action is done for non-conformances highlighted during audits (i.e. onsite, electronic or other self-audits) are handled within the time frame indicated in the Corrective Action Plan Report submitted to the Quality Assurance agency, representing the customer. 14. Annual audits of suppliers of PHFs are conducted. 15. Ensure that our Food Safety programme is always in a state of readiness for auditing. 16. To keep abreast of current trends in the quality field and make recommendations for improvements 17. Amendments/updates to international/other standards are communicated to relevant personnel on an ongoing basis. 18. Current Food Safety/Quality-related information is disseminated to relevant personnel and when applicable recommendations are made for Quality Improvement. 19. Participate in seminars/conference/research that will enhance the company’s food safety management system. 20. To schedule and coordinate quality-related services from external service providers, liaise with providers and conduct appropriate internal food safety training for all staff.21. Samples of meals, water, ice and swabs of food contact surfaces are dispatched for testing, in accordance with the existing microbiological schedule and liaison with Technological Solutions/other testing laboratory occurs, as required. 22. Temperature gauges and scales are calibrated/verified as scheduled, and liaison with the local Bureau of Standards /other agency occurs, as required. 23. All staff receives initial and recurrent food safety training. 24. To adhere to all quality, security and safety standards and procedures. 25. All safety precautions are adhered to as specified by the relevant safety boards both local and international. 26. All standards of personal hygiene for uniforms, hair coverings, jewelry, hand washing, etc. established by the Company, are adhered to. 27. All food safety policy and procedures are adhered to at all times. 28. All security policy and procedures are adhered to at all times. 29. To perform any other related duties as directed by your superior 30. To supervise the daily operation of the Cleaning & Sanitation Department 31. To ensure that the Cleaning & Sanitation team members perform their tasks in compliance with GCG and airline requirements 32. To contribute to the recruitment of new Cleaning & Sanitation team members and onboarding of all new team members 33. To update the Catering Manager periodically and/or as needed on the progress of the Cleaning & Sanitation Department 34. To communicate with the Human Resource designate the planned or unexpected absences for the Cleaning & Sanitation Department 35. To contribute to effective planning scheduling for the Cleaning & Sanitation department including vacation scheduling**Additional functions to be performed as needed:** 1) Conduct sensory product evaluation and analytical testing related to chlorine test, quaternary components and temperature testing 2) Supervise trainees/ interns, monitor and assess their progress based on the institutional guidelines. 3) Collect microbiological swab/ food/ water / ice samples from environmental sites testing for total bacterial counts and interpret/ evaluate results for food safety. Address unsatisfactory results immediately and ensure corrective actions are taken and maintained 4) Report occurrences of out-of-spec results to the Station Manager in a timely manner.**Qualifications & Skills** 1) Advance understanding of HACCP/Food Safety Management principles. 2) Certified Quality Engineer or related quality and food safety certification an asset First Degree in Quality or related field 3) At least 3 years’ experience in a similar role in Quality Assurance/Food Safety Management. 4) Proficiency in Office 365 Applications: MS Word, MS Excel, MS PowerPoint and MS Outlook 5) Good project management skills, excellent arithmetic and comprehension skills Ability to capture and collate data accurately 6) Excellent oral and written communication skills, requires an excellent command of the English language 7) Behavioral: • Excellent interpersonal, organizational and communication skills. • Ability to build successful and long-term relationshipsEmbarca en un viaje con nosotros, donde cada día trae nuevas oportunidades de crecimiento y éxito. Si prosperas en un entorno dinámico y quieres ser parte de un equipo que celebra logros, ven y sé parte de nuestra historia. ¡Tu aventura profesional comienza aquí!