Quality Control Technician II

Acuity; Washington (MO); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health care

Dental coverage

Vision plans

401K benefits

Commissions/incentive compensation

Job summary

Acuity Inc. is seeking an hourly associate to support RMA processing, basic quality checks, data entry, and reporting. You will collect and organize information from returned products and assist with simple inspections and repairs while maintaining records in tracking systems such as Domo.

The ideal candidate is organized, eager to learn, and comfortable following procedures while coordinating with multiple teams. Prior data entry and basic reporting experience is preferred.

Qualifications

• High school diploma or associate degree; technical coursework is a plus.
• 2–4 years of experience in hourly manufacturing, quality, service, or support roles.

Responsibilities

• Receive and process returned units (RMAs).
• Record returned product information, symptoms, and customer notes.
• Assist with basic inspections and documentation of product condition.
• Take photos and capture test or inspection results as directed.
• Enter data accurately into tracking systems and dashboards.
• Help identify recurring issues or trends and share findings with the team.
• Support quality and corrective action activities by providing clear records.

Skills

Electrical handling

Visual inspections

Data entry

Documentation

Safety procedures

ESD awareness

Teamwork

Production test setup

Education

High school diploma or associate degree

Tools

Domo

Windows OS

Job description

Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Inc. family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, and better efficiencies through our forward-thinking technologies and services.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com .

Job Summary

We are seeking a reliable, detail ‑ oriented hourly associate to support RMA processing, basic quality checks, data entry, and reporting activities. This role focuses on collecting and organizing information from returned products, assisting with simple inspections and repairs, supporting HVAC troubleshooting activities, and keeping records up to date in tracking systems such as Domo.

This position does not require advanced engineering or technician skills. The ideal candidate is organized, willing to learn, and comfortable following procedures while working with multiple teams.

Key Tasks & Responsibilities (Essential Functions)

• Receive and process returned units (RMAs).
• Record returned product information, symptoms, and customer notes.
• Assist with basic inspections and documentation of product condition.
• Take photos and capture test or inspection results as directed.
• Enter data accurately into tracking systems and dashboards.
• Help identify recurring issues or trends and share findings with the team.
• Support quality and corrective action activities by providing clear records.

Skills and Minimum Experience Required

• Assist with basic electronic board handling, inspections, and simple repairs under guidance.
• Perform visual checks, basic continuity tests, and simple functional tests.
• Follow all safety, ESD, and work instructions.
• Support setup and basic operation of production test equipment.
• Maintain organization and inventory of boards or parts being worked on.
• Participate in annual inventory counts.

• Assist with collecting HVAC system data, error codes, and basic measurements.
• Record service findings and observations clearly and accurately.
• Support verification of system performance against documented requirements.

• Maintain accurate records in Domo and other tracking tools.
• Enter, update, and verify data for accuracy and completeness.
• Assist with preparing simple summaries or reports as requested.
• Ensure proper documentation and traceability of collected information.

Preferred Skills and Experience

• High school diploma or associate degree; technical coursework is a plus.
• 2–4 years of experience in an hourly manufacturing, quality, service, or support role.
• Comfortable working with data entry, documentation, and basic reporting.
• Basic familiarity with electronic components or mechanical systems.
• Ability to follow written procedures and work instructions.
• Working knowledge of the Windows operating environment.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Willingness to learn new processes and tools.
• Ability to work efficiently in a fast-paced environment.

Distech Controls Inc. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The pay for this position is $29 an hour. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Accommodation in the Application Process: Acuity Inc. is an equal opportunity employer. It complies with the Americans with Disabilities Act (ADA) and other applicable laws requiring reasonable accommodation of persons with disabilities in employment. This includes the provision of reasonable accommodation in the application process. If you believe you need reasonable accommodation to assist with our online application system or any aspect of the application process, please contact Human Resources at [phone], and select option 4. Please be prepared to identify the requisition / position applied for and the aspect of the application process for which you believe accommodation is needed. The company will engage in an interactive process with you to better understand the request and to determine whether reasonable accommodation is needed and available.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.