Quality Control Technician

Ebco Inc.; Knoxville, Northern (TN, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

401K

Life insurance

Supplemental benefits

PTO

Job summary

Ebco Inc. seeks a Quality Control Technician to inspect and test products, generating reliable data to support releases and business objectives.

The candidate should have 3+ years of related experience, a high school diploma or equivalent (Bachelor’s/Associate preferred), and proficiency with MS Office; strong communication, problem-solving, and detail orientation are essential for collaboration with the Quality Manager and Supply Chain.

Qualifications

• High school diploma or equivalent required.
• Bachelor's or Associate Degree preferred.
• 3+ years of related experience.
• Proficient with computers and MS Office.
• Exceptional customer service and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical skills.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Team player with ability to work independently in a fast-paced environment.
• Acute attention to detail with high level of organization and accuracy.

Responsibilities

• Analyze samples according to the sample plan.
• Utilize electronic tools (e.g. Digital Calipers, Durometer Gauge, MTS Testing Equipment, Etc.).
• Evaluate data validity, apply statistics, and compare to specifications.
• Document, communicate, and archive results.
• Monitor analytical systems, identify problems, and troubleshoot.
• Follow retest / resample procedures as outlined by the business.
• Communicate role-related information between Supply Chain Operations and Quality Manager.
• Follow applicable supporting work processes (e.g. Quality Management Process, Inspection Process).
• Assure compliance to all ISO and IATF quality system requirements.
• Other duties as assigned.

Skills

Analytical skills

Communication skills

Problem solving

Team player

Organizational skills

Attention to detail

Customer service

Time management

Education

High school diploma or equivalent

Bachelor's degree or Associate degree

Tools

Digital calipers

Durometer gauge

MTS testing equipment

Job description

Description

The Quality Control Technician will inspect and test physical products for quality assurance. This role will complete high-quality analytical data to release products in support of the business objectives and goals. The Quality Assurance Specialist will work to maintain excellent quality products and provide timely communications within our quality team.

Essential Functions

• Analyze samples according to the sample plan
• Utilize electronic tools (e.g. Digital Calipers, Durometer Gauge, MTS Testing Equipment, Etc.)
• Using tools, evaluate validity of data, apply basic statistics, compare to spec limits, and take appropriate action
• Document, communicate, and archive results
• Monitor analytical systems, identify problems, and perform troubleshooting
• Follow appropriate retest / resample procedures as outlined by the business
• Communicate role-related information between Supply Chain Operations and Quality Manager
• Follow applicable supporting work processes (e.g. Quality Management Process, Inspection Process, etc.)
• Assure compliance to all ISO and IATF quality system requirements
• Other duties as assigned

Requirements (Education, Certifications, Knowledge, Skills, and Abilities)

• High school diploma or equivalent required
• Bachelor's or Associate Degree preferred
• 3+ years of related experience
• Proficient with use of computers and MS office
• Exceptional customer service and problem-solving skills
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical skills
• Ability to prioritize multiple responsibilities and manage deadlines accordingly
• Team player with the ability to work independently with minimal supervision in a fast-paced environment
• Acute attention to detail with high level of organization and accuracy

Benefits

• Medical, Dental, 401K, Life, Supplemental, PTO