Quality Control Technician

STERLING NORTH AMERICA INC; Hauppauge (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Sterling North America Inc in Hauppauge, NY is seeking a experienced Quality Control Technician to perform routine inspections, verify job setup, and support actions to meet client specifications and USPS requirements.

You will inspect materials, verify barcodes and data, track discrepancies, and participate in quality meetings, while following safety and data security procedures on site five days a week. This is a full-time, on-site role at our Hauppauge location.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of 6 months experience as a Quality Control Helper or equivalent.
• Prior quality control or mail production experience preferred.
• Ability to read and interpret job tickets and quality specifications.
• Strong attention to detail and accuracy.

Responsibilities

• Perform routine and in-process quality inspections during printing, inserting, matching, finishing, and mail preparation.
• Verify job setup against tickets, approved samples, and specifications.
• Inspect printed materials for clarity, alignment, readability, and accuracy.
• Verify addresses, personalization, barcodes, and data elements.
• Communicate issues promptly to supervisors and support corrective actions.
• Complete inspection checklists and production sign-offs accurately.

Skills

Attention to detail

Reading job tickets

Math skills

Follow instructions

Education

High School diploma

Job description

Job Details

Level: Experienced, Job Location: 20 Oser Avenue - Hauppauge, NY 11788, Position Type: Full Time/ Tiempo Completo, Education Level: High School/ Bachillerato, Salary Range: $18.00 - $20.00 Hourly, Travel Percentage: None, Job Category: QA - Quality Control/ Control de Calidad, Position Purpose and Objectives: Under the direction of the Customer Service, Quality Control Supervisor, the Quality Control Technician performs routine and intermediate quality inspections. He/she/they executes standardized quality checks, verifies job setup and production output, and supports corrective actions to ensure mail jobs meet client specifications, USPS requirements, and internal quality standards.

Essential Duties and Responsibilities

• Perform routine and in-process quality inspections during printing, inserting, matching, finishing, and mail preparation.


• Verify job setup against job tickets, approved samples, and written specifications.


• Inspect printed materials for clarity, alignment, readability, and accuracy.


• Verify addresses, personalization, barcodes, and data elements.


• Confirm correct matching of documents, envelopes, and inserts.


• Validate enclosure counts, page sequencing, and assembly requirements.


• Perform basic mail preparation checks for postal compliance, including bundling, tray labeling, and palletization.


• Verify mailing counts and presort information per job instructions.


• Assist with review of postal documentation as directed.


• Identify quality defects, discrepancies, or deviations from specifications.


• Communicate issues promptly to supervisors.


• Support corrective actions, rework, or job restarts as instructed.


• Complete inspection checklists, logs, and production sign-offs accurately.


• Assist in tracking recurring quality issues and trends.


• Support training of Quality Control Helpers on inspection procedures.


• Serve as a technical resource for basic quality questions on the production floor.


• Participate in quality meetings and improvement initiatives.


• Follow all safety procedures and data security requirements.


• Maintain a clean, organized inspection area.


• Perform other duties as assigned.

Qualifications: Knowledge, Skills and Abilities Required

• High school diploma or equivalent preferred.


• Minimum of 6 months experience as a Quality Control Helper or equivalent.


• Prior quality control or mail production experience preferred.


• Ability to manage multiple inspections in a deadline-driven environment.


• Strong attention to detail and accuracy.


• Working knowledge of mail production processes.


• Ability to read and interpret job tickets and quality specifications.


• Ability to follow written and verbal instructions.


• Basic understanding of postal mailing requirements and terminology.


• Ability to visually inspect printed materials, barcodes, and variable data.


• Strong organizational and documentation skills.


• Effective written and verbal communication skills.


• Ability to work independently with minimal supervision and effectively in a team.


• Dependable attendance and punctuality.


• Basic math skills (counts, quantities, verification).


• Ability to work in a fast-paced, deadline-driven environment.


• Maturity, honesty, trust, sensitivity and integrity are a must.


• Able to work cooperatively and collaboratively with all employees and maintain effective relationships with all levels in the organization.


• Able to work onsite at our Hauppauge location 5 days a week a must.


• Must be flexible with time and willing to work odd hours, including, i.e. very early mornings, evenings, weekends, and working alternate weekends during peak season and periods, etc.


• Must be able to fluently speak, write, and read English.


• Conversational Spanish a plus.

Supervisory Responsibility

None

Physical Requirements & Working Conditions

The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. The chart below indicates the percentage of time spent on each of the essential physical requirements.