Position Summary
The Quality Control Technician performs a wide variety of activities to support the Quality Management System (QMS). This role involves product testing, record review, internal audits, and ensuring compliance with regulatory and quality standards throughout the production lifecycle.
Key Responsibilities
Core Quality & Testing Duties
- Conduct routine product testing, including testing to support complaint investigations and stability verification.
- Generate accurate and timely product testing result reports.
- Review production Device History Records (DHRs) for accuracy and completeness to approve intermediate products for production. Review finished goods batch records.
- Identify and report all record deviations, ensuring they are fully addressed and resolved prior to issuing approvals.
- Conduct spot-check inspections/audits of production operations and actively participate in the internal audit program.
- Write, review, and approve Standard Operating Procedures (SOPs) as necessary.
- Assist in supporting Document Control, record retention, and sample retention programs.
Returned Instrument Processing (As Needed)
- Log returned instruments received from the field.
- Decontaminate returned instruments in a Biohazard Level II environment following established SOPs and documentation requirements.
- Inspect returned instruments for damage, perform basic initial investigations, and document results prior to second-level processing.
- Process instrument documentation for return to repair facilities and pack instruments according to guidelines.
Qualifications & Requirements
Education & Experience
- Bachelor s degree in a scientific or technical discipline, or an equivalent combination of education and direct industry experience.
- Minimum of 1 year in a Quality Assurance or Quality Control role within the medical device industry is preferred.
Skills & Competencies
- Ability to apply mathematical concepts (fractions, percentages, ratios, and proportions) to practical quality testing scenarios.
- Strong written and verbal communication skills. Ability to read/interpret safety rules, operating manuals, and standard procedures, and draft routine reports.
- Excellent process observation skills with the ability to understand manufacturing processes and recognize deviations from approved procedures.
- Hands-on experience with Database software, Inventory software, Spreadsheet software, Word Processing software, and Internet applications.
- Ability to use standard cleaning agents, including bleach, for cleaning and decontamination procedures.
Work Environment & Physical Demands
- None.
- Regularly required to sit and stand for extended periods; occasionally required to walk.