Schedule: 2nd Shift | 3:00 PM – 11:30 PM
Position Summary
The Quality Control Supervisor is responsible for overseeing Quality Control activities during the assigned shift and helping ensure that products meet company quality and food safety standards. This position supervises QC Technicians and ensures that inspections, monitoring, documentation, HACCP, GMP, SSOP, and other Quality Control activities are completed accurately and in a timely manner.
The Supervisor provides training and direction to QC Technicians, monitors compliance with established procedures, addresses quality and food safety deviations, coordinates investigations and corrective actions, and communicates significant issues to the Quality Control Manager. This position also works closely with Production, R&D, USDA inspectors, and other departments as needed.
Duties & Responsibilities
Quality Control Supervision
- Supervise and provide daily direction to 2nd shift QC Technicians.
- Coordinate QC staffing, assignments, and shift coverage with the 1st Shift QC Supervisor as needed.
- Ensure required inspections, monitoring activities, documentation, and other daily QC responsibilities are completed accurately and on time.
- Train and provide guidance to QC Technicians on CCPs, inspections, documentation, and other Quality Control procedures.
- Monitor technician work and follow up on identified deficiencies or incomplete assignments.
Food Safety and Quality Compliance
- Monitor product quality and compliance with established company quality and food safety standards.
- Ensure compliance with HACCP, GMPs, SSOPs, and established product-handling procedures.
- Perform and verify HACCP CCP activities as required.
- Conduct operational sanitation checks throughout the facility as needed.
- Perform pre-shipment verification of finished products.
- Monitor and report quality or food safety deficiencies to management in a timely manner.
Product Quality and Production Control
- Monitor products, materials, and production activities for quality and food safety concerns.
- Place products, materials, or equipment on hold when necessary.
- Stop production when a quality or food safety deviation occurs.
- Coordinate with Production and other appropriate departments to investigate deviations and resolve quality concerns.
- Support the implementation and follow-up of corrective actions.
- Investigate quality, food safety, sanitation, and process-related issues.
- Identify and communicate findings, deficiencies, recommendations, and corrective actions.
- Coordinate with appropriate departments during investigations and corrective-action activities.
- Escalate significant or unresolved quality and food safety concerns to the Quality Control Manager.
Document and Quality Systems
- Review Quality Control documentation for accuracy and completeness.
- Maintain and verify required HACCP, SSOP, inspection, and other quality records.
- Ensure required Quality Control records are completed accurately and in a timely manner.
- Manage the calibration program and monitor scale performance.
- Create or update Quality Control forms as needed.
Regulatory & Cross-Functional Support
- Work with USDA inspectors regarding applicable food quality and food safety matters.
- Work with the QC Technologist and R&D Department on product testing, evaluations, and studies.
- Communicate quality findings, recommendations, and corrective actions to the Quality Control Manager and 1st Shift QC Supervisor.
- Coordinate with Production and other departments regarding quality and food safety matters.
Safety and General Responsibilities
- Follow all company safety, food safety, and Quality Control procedures.
- Maintain a safe and organized work environment.
- Provide Quality Control coverage on the production floor as required.
- Perform other related duties and responsibilities as assigned.
Qualifications/Requirements
Education and Experience
- High school diploma or equivalent required.
- Associate degree or technical training in Food Science, Quality Assurance, Food Safety, or a related field preferred.
- Minimum of 2 years of Quality Control or Quality Assurance experience in food manufacturing preferred.
- Previous lead or supervisory experience preferred.
- Experience with HACCP, GMPs, SSOPs, food safety programs, inspections, and quality documentation preferred.
- Experience working in a USDA-regulated food manufacturing environment is preferred.
- Equivalent combination of education, training, and relevant experience may be considered.
- Fast-paced working conditions.
- Cold and wet environments.
- Regular work on or around the production floor.
- Exposure to production machinery and equipment
Physical Demands
- Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Stand and walk for extended periods of time as necessary to provide production-floor coverage.
- Perform physical activities including walking, standing, reaching above the shoulder, reaching overhead, reaching outward, bending, stooping, kneeling, crouching, and repetitive motions.
- Walk up and down stairs as necessary.
- Carry materials, products, and other items necessary to perform Quality Control responsibilities.
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to communicate verbally and hear sufficiently to safely and effectively perform the essential functions of the position.