Quality Control Supervisor

Femtech Insider Ltd.; New Albany (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Unlimited PTO

Health benefits including medical/dent

ESPP

401k with matching

Offsite team retreats

Job summary

Hims & Hers is seeking a meticulous Quality Control Supervisor for our New Albany, Ohio facility. You will lead in-process and final inspections, mentor QC staff, and support regulatory compliance on the night shift.

This role emphasizes strict adherence to quality systems and continuous improvement on the production floor. The ideal candidate has 3+ years in QC/QA within pharmaceutical manufacturing, strong documentation skills, and a willingness to obtain a Pharmacy Technician license if

Qualifications

• 3+ years in QC/QA in a non-sterile pharma environment.
• Strong knowledge of USP <795> and cGMP practices.
• Associate's or Bachelor's in Chemistry, Biology or related field preferred.
• Excellent documentation and communication skills.
• Pharmacy Technician license or willingness to obtain within 6 months (company paid).

Responsibilities

• Oversee in-process and final product inspections across the compounding process.
• Ensure material and product compliance through checks and records.
• Assist investigations for non-conformances and customer complaints.
• Perform equipment verifications and support calibration schedules.
• Maintain audit readiness and support internal/third-party audits.
• Train staff on QC procedures and maintain quality records.
• Draft and revise SOPs and work instructions.

Skills

Quality control

Attention to detail

Mentoring

Documentation

Regulatory understanding

Education

Associate or Bachelor in Chemistry/ Biology/Quality

Tools

MS Office

MRP/ERP systems

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About The Role

We are seeking a detail-oriented and hands-on Quality Control Supervisor to join our Quality team at our large-scale, non-sterile compounding pharmacy. Reporting to the Quality Control Manager, you will play a vital role in ensuring our products meet the highest standards of safety, efficacy, and regulatory compliance. This position is ideal for someone with a strong foundation in pharmaceutical or compounding environments who thrives on the production floor and is passionate about continuous quality improvement.

You will be directly involved in overseeing in-process and final product inspections, supporting compliance initiatives, and mentoring quality control staff on day-to-day operations and procedures.

This position requires working onsite at our New Albany, Ohio facility and is for night shift (M-F, 8pm-4:30am)

You Will

• Supervise and execute in-process and final product inspections across various stages of the compounding process.
• Ensure raw material and product compliance through quality checks and documentation reviews.
• Support the Quality Control Manager in investigations for non-conformances, deviations, and customer complaints.
• Conduct and document equipment verifications and assist in calibration schedules (e.g., balances, pH meters).
• Help implement and sustain compliance with USP <795> and applicable cGMP practices.
• Assist with internal audits, third-party inspections, and maintain audit readiness.
• Maintain accurate records of inspections, results, and quality metrics for reporting purposes.
• Train, coach, and mentor production and pharmacy team members on quality control procedures and standards.
• Participate in drafting and revising SOPs, work instructions, and related documents.

You Have

• Minimum 3 years of experience in quality control or assurance, preferably in a non-sterile compounding or pharmaceutical manufacturing environment.
• Strong understanding of USP <795> standards and cGMP practices.
• Associate's or Bachelor's degree in Chemistry, Biology, Quality Management, or a related field (preferred).
• Excellent attention to detail, with strong documentation and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with MRP/ERP systems is a plus.
• Experience in regulated environments (FDA 21 CFR 210/211 knowledge a plus).
• Ability to manage multiple tasks simultaneously, with strong time management and organizational skills.
• A Pharmacy Technician license or willingness to obtain one within the first six months of employment (we cover costs and will help you obtain your trainee hours).

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.