Quality Control Supervisor

Cirtec Services GmbH; Lowell (MA); On-site; USD 70,000 - 80,000; Full time

Job summary

Cirtec Medical Corporation in Lowell, MA is seeking a Quality Control Supervisor to lead daily QC operations, supervise technicians across shifts, and ensure products meet quality and regulatory requirements. The role collaborates with Manufacturing, Engineering, and Production to support schedules and drive CAPA and continuous improvement.

Ideal candidates have a high school diploma or GED, 5 years in medical device manufacturing (or 10 years general manufacturing), strong leadership, and

Qualifications

• Leadership and team management experience in a manufacturing environment.
• Strong communication and organizational skills.
• Ability to implement quality programs and analyze data.

Responsibilities

• Supervise Quality Control technicians across all shifts.
• Manage performance, attendance, training, staffing and disciplinary actions.
• Coordinate daily QC activities to support production schedules and customer commitments.
• Oversee inspections, NCMRs, material dispositions, and DHR reviews.
• Ensure inspection results meet quality standards and regulatory requirements.
• Collaborate with Quality Engineering and Manufacturing on CAPA.

Skills

Leadership

Organizational skills

Communication

Team management

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

About us:

For over three decades, Cirtec Medical has been a leading outsourcing partner for complex medical devices. We specialize in providing comprehensive solutions for Class II and III devices, from design and development to precision components and finished device assembly. Our expertise spans neuromodulation, implantable drug delivery, cardiac rhythm management, structural heart, mechanical circulatory support, and minimally invasive surgical systems.

Our dedicated teams prioritize growth, innovation, and collaboration. We actively seek opportunities for improvement to enhance our support for clients. If you embrace a growth mindset and thrive on challenges, you may be a perfect fit for our team!

Position Summary:

The Quality Control Supervisor is responsible for overseeing daily Quality Control operations, leading QC technicians, and ensuring products meet quality standards and regulatory requirements. This position works closely with Manufacturing, Engineering, and Production to support production schedules, resolve quality issues, drive continuous improvement, and maintain compliance with the company's Quality Management System.

Key Responsibilities:

• Supervise and provide daily direction to Quality Control technicians, including contractors, across all shifts.




• Manage employee performance, attendance, training, staffing, scheduling, and disciplinary actions.




• Coordinate and prioritize daily QC activities to support production schedules and customer commitments.




• Oversee inspection activities, nonconforming material reports (NCMRs), material dispositions, and Device History Record (DHR) reviews.




• Ensure inspection results and documentation meet quality standards and regulatory requirements.




• Collaborate with Quality Engineering and Manufacturing to investigate quality issues and support corrective and preventive actions (CAPA).




• Develop, implement, and maintain inspection plans, quality procedures, and production quality control plans.




• Monitor inspection results, identify trends, and implement continuous improvement initiatives.




• Support product transfers from development to production and provide quality guidance to manufacturing personnel.




• Conduct measurement system analyses and implement Statistical Process Control (SPC) processes.




• Review manufacturing processes and engineering designs to recommend improvements in quality, efficiency, and productivity.




• Ensure compliance with company policies, safety regulations, and quality system requirements.




• Perform additional duties as assigned.

THIS IS NOT A REMOTE POSITION

Must Have:

• High School Diploma or GED.




• Minimum of 5 years of manufacturing experience, preferably in medical devices, with increasing responsibility, or 10 years of general manufacturing experience.




• Strong leadership, organizational, communication, and team management skills.




• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.




• Experience implementing quality programs, analyzing data, and presenting findings to managemen




• Knowledge of quality control processes, inspection procedures, and continuous improvement practices.




• Ability to work collaboratively with Manufacturing, Engineering, and Production teams.




• Ability to read, write, and communicate effectively in English.




• Reliable, consistent, and punctual attendance.

Good to have:

• Medical Device Manufacturing experience preferred.

Salary Range:

$70,000.00 - 80,000.00

Cirtec Medical Corporation considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, protected veteran or disability status or any factor prohibited by law. Cirtec Medical Corporation and all of its related companies fully endorse equal opportunity for all. Cirtec Medical provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in the job application process.

We work to create a culture that is built on innovation, respect, transparency and communication, and hope you take pride in being a member of our team. It is Cirtec's goal to create a great work environment and to keep the company a great place to work. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Our benefits include Training and career development, Healthcare and well-being programs including medical, dental, vision, wellness and occupational health programs, Paid Time Off and 401(k) retirement savings with a company match.