Quality Control Supervisor

ABM Industries; City of White Plains (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

ABM Industries is seeking a Quality Control Supervisor to lead quality assurance across multiple school facilities. You will oversee ~50 custodial staff, recruit and train teams, and conduct regular inspections to meet standards and client expectations.

You will manage scheduling, performance coaching, and process improvements while ensuring safety and compliance. The role involves travel between locations and a Monday–Friday schedule in EST.

Qualifications

• Must have a valid driver’s license and reliable transportation.
• Experience managing or supervising commercial floor-care operations or specialty cleaning projects.
• Strong hands-on experience with VCT, tile, concrete, marble, terrazzo, and grout.
• Experience with stripping, waxing, buffing, scrub-outs, and other floor-care processes.
• Experience operating and maintaining floor-care equipment.
• Previous experience leading, training, or supervising a team.
• Experience using a CMMS system for service tracking, quality inspections, and reporting.
• Valid driver’s license and ability to operate a company-provided vehicle.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to travel between assigned school locations.
• Ability to work afternoon and evening shifts, with occasional mornings and weekends as required.

Responsibilities

• Lead, train, and manage a workforce of approximately 50 custodial employees across multiple school facilities.
• Recruit, interview, hire, onboard, and develop team members to support operational growth and service excellence.
• Conduct routine quality inspections and performance audits to ensure compliance with company standards and customer expectations.
• Provide hands-on coaching, training, and performance management, including corrective actions and employee development plans.
• Monitor labor productivity, attendance, staffing levels, and work quality to maximize operational efficiency.
• Review CMMS reports, work orders, and operational metrics to identify trends and implement process improvements.
• Ensure compliance with all safety procedures, environmental regulations, and company policies.
• Coordinate floor care and custodial projects while maintaining service schedules, quality standards, and budget objectives.
• Partner with school administrators and operations leadership to address concerns, resolve issues, and enhance customer satisfaction.
• Travel between multiple locations to oversee daily operations and support frontline teams.

Skills

VCT

Tile

Concrete

Marble

Terrazzo

Grout

Floor-care equipment

CMMS

Leadership

Training

Recruiting

Scheduling

Communication

Tools

CMMS

Floor-care equipment

Job description

Job Description

The Quality Control Supervisor is responsible for leading quality assurance operations across multiple school facilities, ensuring all custodial services are delivered safely, efficiently, and to the highest standards of cleanliness and customer satisfaction. This role provides direct oversight of approximately 50 custodial team members and serves as a key leader in maintaining operational excellence throughout the assigned region. The Quality Control Supervisor will be responsible for recruiting, hiring, training, developing, scheduling, and managing custodial personnel while fostering a culture of accountability, professionalism, and continuous improvement. Through regular inspections, performance evaluations, coaching, and corrective action management, this position ensures all cleaning and floor care services consistently meet company and client expectations.

Compensation:

$50,000 per year salary ($U.S. Dollars). The pay listed reflects the expected range for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Schedule:

Monday - Friday from 8:00AM - 5:00PM EST

Benefits:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management

Responsibilities

• Lead, train, and manage a workforce of approximately 50 custodial employees across multiple school facilities.
• Recruit, interview, hire, onboard, and develop team members to support operational growth and service excellence.
• Conduct routine quality inspections and performance audits to ensure compliance with company standards and customer expectations.
• Provide hands-on coaching, training, and performance management, including corrective actions and employee development plans.
• Monitor labor productivity, attendance, staffing levels, and work quality to maximize operational efficiency.
• Review CMMS reports, work orders, and operational metrics to identify trends and implement process improvements.
• Ensure compliance with all safety procedures, environmental regulations, and company policies.
• Coordinate floor care and custodial projects while maintaining service schedules, quality standards, and budget objectives.
• Partner with school administrators and operations leadership to address concerns, resolve issues, and enhance customer satisfaction.
• Travel between multiple locations to oversee daily operations and support frontline teams.

Qualifications

• Must have a valid drivers license and reliable transportation.
• Demonstrated experience managing or supervising commercial floor-care operations or specialty cleaning projects.
• Strong hands‑on experience with VCT, tile, concrete, marble, terrazzo, and grout.
• Experience with stripping, waxing, buffing, scrub‑outs, and other floor‑care processes.
• Experience operating and maintaining floor‑care equipment.
• Previous experience leading, training, or supervising a team.
• Experience using a CMMS system for service tracking, quality inspections, and reporting.
• Valid driver’s license and ability to operate a company‑provided vehicle.
• Strong organizational, communication, leadership, and problem‑solving skills.
• Ability to travel between assigned school locations.
• Ability to work afternoon and evening shifts, with occasional mornings and weekends as required.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.

ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal.

For more information, visit www.abm.com